Line & Ramp Lead

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Job Category: Fixed Base Operations (FBO)

Career Level: Technicians / Crew

Requisition Id: 6651

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 5,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

As a Line & Ramp Lead you are responsible for supporting daily shift operations, meeting customer service expectations, and ensuring base requirements are fulfilled in accordance with Jet Aviation policies and procedures. This role provides shift leadership and supports the training and development of the Line Services team while also actively performing line service duties as part of the team.

The Line & Ramp Lead is expected to lead by example, delivering safe, efficient, and high-quality service while helping maintain operational standards and supporting the overall success of the base.

• Working knowledge of general aviation and corporate aircraft refueling and towing procedures.
• Strong written and verbal communication skills in English.
• High school diploma or GED required.
• Two to four years of relevant experience required, including at least two years as a Line Service Technician and/or in a training role; equivalent education and experience may be considered.
• Must be at least 18 years old and maintain a clean driving record.
• Ability to work flexible hours, perform in varying weather conditions, and meet physical job requirements.
• Must be able to obtain NATA Line Service certification, an MVOP within 30-60 daysof hire, and an Airport ID Badge within30 daysof hire.
• Self-motivated, results-oriented, and able to work independently with limited supervision.
• Capable of assuming leadership responsibilities in the supervisor’s absence.
• Professional, customer-focused, and committed to delivering an excellent experience for both customers and colleagues.
• Dedicated to quality, excellence, and representing Jet Aviation professionally.
• Demonstrates commitment to Jet Aviation’s core values of Trust, Honesty, Alignment, and Transparency.

Main Responsibilities

• Support daily oversight of shift operations, including reviewing team timecards, assisting with schedule coordination, and monitoring overtime usage.
• Serve as the primary point of contact for shift communications and help implement management directives, operational priorities, and required team training.
• Lead day-to-day flight line operations in accordance with established Line and Ramp Services procedures, including aircraft fueling, towing, hangar stacking, ramp parking, service equipment handling, and general facilities upkeep.
• Promote and enforce compliance with all safety policies and procedures, providing direction to team members and supporting operational leadership in the Senior Manager’s absence.
• Marshal aircraft during arrivals and departures using standard hand signals and safe operating practices.
• Assist with aircraft and hangar cleaning activities as required to support operational readiness and service standards.
• Represent Jet Aviation professionally and consistently, both internally and externally, in alignment with company values and expectations.

Work Schedule and Compensation

Aviation operates on a dynamic schedule—things can change fast, and our success depends on team members who can adapt.

We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

• We formally operate 24 hours daily, 7 days weekly.
• The 2nd shift (afternoon 2 - 10 pm) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.
• Training for this role is expected to last approximately 4-6 weeks. During the training period, hours may differ from the assigned shift listed based on operational and training needs. Once initial training is successfully completed, you will transition to the assigned shift.

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $23 - $29 hourly which is equivalent to $47,000 - $60,000 annually, plus a performance-based bonus up to 5% of annual salary.

Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks:

• Financial Perks: Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts.
• Wellness and Health Perks: Multiple Medical, Dental & Vision insurance options for employees only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards.
• Performance Perks: Annual Merit Increase opportunity; annual bonus potential up to 5%.
• Continued Education Perks: Tuition Reimbursement for approved CE pursuits.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, handle, or feel, or reach.

The employee frequently is required to stand, walk or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision required for this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasionally high volume when aircraft arrive/depart.

The employee is frequently exposed to vibrations. Occasional fuel fumes may permeate the workplace. Employees must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extremely hot and cold during certain seasons of the year.

Jet Aviation is committed to selecting the best leaders through a thorough and structured hiring process. Candidates who move forward will engage with executive leadership and key stakeholders in a multi-stage review process. As part of our commitment to safety and security, all selected candidates must successfully pass pre-employment requirements before finalizing employment.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans