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Overnight Retail Security Officer

$18 per hour

Andy Frain

Retail Security Guard (Overnight Full-Time)

LOCATION:

Summit Mall – Fairlawn, OH

PAY:

$18.00/hour

POSITION TYPE:
Full-Time

SCHEDULE:

Overnight Friday, Saturday Sunday and Monday

OVERVIEW:

We are hiring a  Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

  • Medical, dental, vision, and short-term disability insurance
  • 401(k) with company support
  • Paid time off
  • Employee discounts (retail, dining, entertainment)
  • Employee Assistance Program (EAP): counseling, financial, legal, and wellness support
  • Focus on work-life balance and employee well-being

KEY RESPONSIBILITIES:

Security & Patrol

  • Patrol assigned areas or maintain a fixed post to monitor activity
  • Control access points and manage pedestrian/vehicle traffic
  • Identify and report suspicious activity, incidents, or safety concerns
  • Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

  • Monitor CCTV cameras and security systems
  • Complete daily activity logs, incident reports, and required documentation
  • Maintain awareness of surroundings at all times

Safety & Compliance

  • Follow all post orders, company policies, and safety procedures
  • Maintain knowledge of emergency response protocols
  • Inspect property for safety risks (fire hazards, equipment issues, etc.)
  • Support loss prevention and recommend safety improvements

Customer Service

  • Greet and assist customers, employees, and visitors in a professional manner
  • Provide directions and support as needed
  • Maintain a visible, approachable presence on-site

QUALIFICATIONS:

Required

  • Strong customer service and communication skills
  • Ability to stay alert and respond calmly in emergency situations
  • Reliable, punctual, and able to follow directions
  • Ability to write clear and accurate reports
  • Must present a professional appearance and demeanor

Preferred

  • Prior security or customer-facing experience
  • Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

  • High level of attentiveness and situational awareness
  • Dependable and team-oriented
  • Able to multitask and work in a fast-paced environment
  • Strong work ethic with a sense of urgency

Work Expectations

  • Arrive on time in full uniform and ready to work
  • Stay engaged and proactive throughout your shift
  • Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Vacancy posted 2 days ago
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