Global IT Service Delivery Lead — End-User & Workplace Tech
Berkeley Research Group, LLC
Berkeley Research Group, LLC, based in Washington, DC, is seeking an IT Service Delivery Manager to lead their global Tier 2 IT support organization. The role involves ensuring high-quality support for endpoint devices and overseeing a distributed team across multiple locations. The position focuses on enhancing overall service effectiveness, reducing recurring issues, and supporting high-profile engagements. Candidates should have significant IT experience, leadership capabilities, and a strong technical background. #J-18808-Ljbffr Berkeley Research Group, LLC
- TekSynap is looking for a Service Delivery & Support Manager in Washington, D.C. The role involves managing end-user service delivery functions, including incident and problem management... ...qualifications include a Bachelor's in IT or Management, ITIL certification, and...Suggested
- ...ECS is seeking a Senior Service Delivery Lead to work in the... ...workflow improvements, and user journey optimizations... ...experience leading enterprise IT service delivery... ...stakeholders (from peers to end‑users to executive... ...of Everforth, a $4B global organization with over...SuggestedContract workLocal area
- A leading IT services provider is seeking an IT Service Delivery Supervisor in Washington, DC to oversee high-quality services for end users. This hybrid role demands strong leadership and advanced technical... ...flexibility to travel up to 25%. #J-18808-Ljbffr Insight GlobalSuggested
$132.5k - $302.4k
...first on the scene, we're the largest global Salesforce practice, not to mention one... ...in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build... ...: A Salesforce Functional Patient Services Delivery Lead within the Life Sciences Industry....SuggestedWork experience placementLive inWork at officeLocal area$99.3k - $132.5k
Position Overview The Service Introduction Lead coordinates service integration... ...of new or changed IT services, ensuring... ...as cohesive, end-end offerings across multiple... ...and consistent service delivery. The lead establishes... ...to maintain consistent user experience, service quality...SuggestedContract workWork at office$130k - $180k
...Consulting Differently The IT Service Delivery Manager leads BRG's global Tier 2 IT support... ...technologies, and in-person user needs. This role serves as a key liaison between end-user support, infrastructure, cybersecurity, workplace technology, and business stakeholders...Work at officeLocal areaRemote workShift work- ...Program Manager for a hybrid role in Washington, DC. This position involves overseeing IT Service Desk operations for a complex government client, ensuring SLA-driven service delivery in a secure, mission-critical environment. The ideal candidate will possess a Bachelor...
- Water Environment Federation is seeking a Manager, IT Support in Alexandria, Virginia. The role entails overseeing daily IT support... ...device lifecycle, and cooperating with IT vendors to enhance service delivery. Candidates must have over 5 years’ experience in IT support...Work at officeRemote work
- Ernst & Young Oman seeks a Senior SAP Delivery Manager to lead support teams and drive operational excellence in technology projects. The ideal candidate will oversee SAP Managed Services delivery, ensuring high-quality support and collaboration with clients. With 5-7 years...Flexible hours
$151.5k - $346k
...Young Oman is seeking a Senior Manager for Technology Consulting specializing in managed services. The successful candidate will have expertise in SAP ERP systems and will lead global teams to deliver quality solutions to clients, enhancing business operations. This role...$135k - $216k
IT Operations Infrastructure Services Lead (ISL) Job Locations US-DC-Washington | US-VA-Reston | US-MD-Riverdale... ...and services to achieve our client's Global Missions. This position also serves... ...Support Technicians to support the end users as needed. Maintain warranty...Contract workTemporary workShift work- S-RM Intelligence and Risk Consulting is seeking a Service Delivery Manager for its Managed Detection and Response Team in Washington, DC. This role involves ensuring operational performance and quality assurance of security services while managing client relationships...
- A leading tech firm is seeking an Agile Delivery Lead in Arlington, Virginia, to oversee product lifecycle activities, provide team leadership, and coach Agile Teams. The ideal candidate should have a Bachelor’s degree and 7+ years of relevant experience, along with the...
- ...Americans, by linking global capital markets to... ...markets. As an IT Project Manager ,... ...to the IT services and products provided... ...30 days before the end of the probationary... ...cycles, ensuring timely delivery of IT solutions that... ...meet business and user expectations; AND...Full timeTemporary workPart timeWork experience placementSecond jobWork at officeRelocationTrial periodRelocation packageFlexible hours
$136k - $184k
...: Program Delivery and Execution... ...is seeking an IT Manager to help... ...IT Manager will lead a ten-person operations... ...providing IT services to monitor,... ...operations and end-user satisfaction,... ...military-friendly workplace OWN YOUR... ...We are GDIT. A global technology and...Temporary workImmediate startRemote workWorldwideFlexible hours- Ernst & Young Oman seeks an SAP Delivery Manager in Washington, DC. This role involves ensuring smooth operation and support of technology solutions within SAP Managed Services. The ideal candidate has 5-7 years of experience in SAP operations, with proficiency in SAP...Flexible hours
- Job Description The IT Service Delivery Supervisor is a critical leadership... ...IT services and support to end users across multiple locations. This... ...and delivery processes, leads a team of IT professionals,... ...information, please review Insight Global's Workforce Privacy Policy:...Work at officeFlexible hours
$104.56k - $242.03k
Job Summary The IT Service Delivery Director is a senior executive responsible for the end-to-end management of IT services, bridging technical operations with business... ...Refresh. The Director ensures delivery of a seamless user experience and adherence to defined SLAs while...Temporary workFlexible hours- Leidos LLC is looking for IT Field Operations professionals to join their IT Services Team in Washington, D.C. This position involves providing consultation and... ...in the U.S. House of Representatives, focusing on end-user computing technologies. The ideal candidate will require...
- ...Senior Associate, IT Service Desk Coordinator... ...role ensures the delivery of reliable and customer... ...; and support user communications for... ...change tasks for end-user services in accordance... ...working in a global NGO environment... ...of abuse including workplace harassment, sexual...Full timeWork at officeLocal areaRemote workShift workWeekend workAfternoon shift2 days per week
- ...Program Manager for Data Center Campus Planning in Alexandria, VA. You will manage end-to-end infrastructure deployments, collaborating with engineers and vendors to ensure timely project delivery. The ideal candidate has 8-10 years of experience in critical facilities...
- A global professional services firm is seeking an experienced leader to manage the implementation of Aladdin investment solutions. You will guide cross-functional teams, ensuring effective integration and transition to the Aladdin platform while maximizing operational...
- ...and Urban Developmnet (HUD), Enterprise Service Delivery (ESD) effort that will integrate and modernize... ...services related to Human Resources, IT, Facilities Management, Financial... ...communication between stakeholders and product end users Monitoring and helping improve team...Work at office
$121.5k - $233.8k
...opportunity The Global Network Engineering Lead is a strategic... ...driving the end‑to‑end network... ...supporting over 400K users across 650+... ...leader, it builds and mentors... ...recurring service instability patterns... ..., and digital workplace initiatives... ..., delivery excellence, and...Work experience placementSummer holidayWork at officeLocal areaRemote workFlexible hours$142.6k - $261.5k
...help you succeed in a globally connected powerhouse of... ...EY's Oracle Services practice is a national... ...clients with experience in leading practices, methods and... ...responsibilities Lead workstream delivery and ensure effective... ...executives as well as end user and business subject...Summer holidayFlexible hours- ECS is looking for a Senior Service Delivery Lead in Falls Church, VA. This position involves leading service delivery across multi-enclave cloud... ..., improving customer experience, and managing enterprise IT initiatives. The ideal candidate will have over 10 years of experience...
- Tech Mahindra is seeking an experienced leader to drive end-to-end programme delivery for the WBG data platform. You'll manage cross-functional teams and engage in architecture reviews for Azure services. The ideal candidate will have extensive experience in data engineering...
$142.6k - $261.5k
...you succeed in a globally connected powerhouse... ...in EY’s SAP service line capabilities—... ...Analytics, Customer, Tech/Arch, and SuccessFactors... ...testing, user acceptance testing... ...build and manage the delivery of technology transformation... ...quality, while leading both technical and...Summer holidayFlexible hours$96.49k - $144.74k
...are currently seeking a IT Project Manager to join... ..., and successful delivery of IT projects that align... ...Maintenance (O&M). By providing end-user training and ensuring a... ..., enterprise‑wide IT services and resources to over 8... ...across 450+ locations globally. Required...Temporary workWork experience placementFlexible hours$150k - $175k
...building a safer global future. Two... ...is seeking an IT Project Manager... ...execution, and delivery of core enterprise... ...role, you will lead a diverse portfolio... ...Deployments: Manage the end-to-end rollout... ...about the tech world around us... ...request reasonable workplace accommodation...Contract workWork at officeLocal area
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