Retention Coordinator

Posting Details

Posting Summary


Position Number
6086-0000-0000-332E


Classification Title
Retention Coordinator


Working Title
Retention Coordinator


Division
Academic Affairs


Department/Unit
Office of Student Success


Section
Office of Student Success (section)


Primary Purpose of Organizational Unit


The Office of Student Success and Retention (OSSR) supports the university's goals associated with retention and persistence through the provision of academic supports and early intervention strategies that promote student success. OSSR is comprised of three professional areas that are crucial to the mission of the university: Academic Advising (First-Year and Transfer), Tutorial & Academic Support Services, and Retention. The Office provides a myriad of workshops, activities, and programming that promote a successful college transition, student development and self-efficacy, academic and personal success, engagement, timely graduation, and lifelong learning from the first year to graduation.

Description of Work


The Retention Coordinator will research, develop, and assess best practices that improve retention, persistence, and support targeted programming to assist the student population academically, personally, and professionally. With enrollment and retention as high-level priorities, the incumbent will collaborate with faculty, various student support services professionals, and students to enhance retention and graduation rates. The Retention Coordinator will supervise and lead Retention Specialists within the office. Occasional work beyond normal working hours, such as evenings and weekends, may be required.

Competencies/Knowledge Skills, and Abilities Required in this Position


Possess strong interpersonal skills which would allow effective communication with administrators, faculty and students.

Ability to identify, collect, analyze, compile, and utilize appropriate and relevant student success data, and make present these data in written and verbal form.

Excellent analytical skills in interpreting quantitative and qualitative data.

Have a strong functional knowledge of Microsoft Access, Word, Excel, PowerPoint, and Outlook.

Experience working with a diverse population of students.

Working knowledge of educational services related to enrollment management, student retention and student success.

Working knowledge of Banner, E4U (EAB Navigate), Degree Works, Canvas, and other student academic success platforms is strongly preferred.

Minimum Training and Experience


A master's degree with a minimum of three years of professional higher education experience in a position directly related to retention, student success, student academic support services, or other associated field. Minimum of 2 years of supervisory experience. Minimum of 2 years of experience in assessment of student support and/or retention services.


License or Certification Required by Statute or Regulation

Management Preferences

Position Recruitment Range

Position Category
Staff


Position Status
Permanent Full Time


FLSA
Exempt

Posting Detail Information


Posting Number
EHRA00522P


Job Open Date
02/07/2025


Job Close Date

Open Until Filled
Yes


Special Instructions to Applicant


• Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
• If you answer the supplemental questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.

EHRA OSHR Statement


This position is Exempt from the State Human Resources Act.

AA/EEO Statement


Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement


Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment


You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affirmative Action Employer. Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an Equal Opportunity and Affirmative Action Employer.

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