Account Manager

Job Description

Now Hiring: National Accounts Inside Sales Support Representative | Memphis, TN

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We’re seeking a customer-focused professional to support a growing national accounts team. This role is ideal for someone who enjoys building relationships, assisting customers, preparing quotes, managing orders, and proactively following up on new business opportunities.

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What You’ll Do:

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• Connect with dealer and branch locations within established national accounts
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• Introduce available products, services, pricing programs, and ordering options
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• Prepare quotes and follow up on open opportunities
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• Assist customers with product selection, availability, lead times, and order placement
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• Maintain accurate records of customer activity, quotes, orders, and follow-up
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• Re-engage inactive accounts and help increase participation across assigned locations
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• Partner with internal sales, customer service, operations, and accounting teams to resolve customer needs
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What We’re Looking For:

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• Experience in customer service, inside sales, sales support, account management, or a similar role
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• Comfortable making outbound calls and developing customer relationships
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• Strong communication, organization, and follow-up skills
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• Detail-oriented with the ability to accurately manage quotes, pricing, and orders
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• Comfortable learning products and explaining options to customers
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• Experience with CRM, ERP, or order-entry systems is a plus
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This is a great opportunity for someone who enjoys a combination of customer service, inside sales support, account development, and relationship building without being in a traditional outside sales role.