Licensed Medicare Insurance Advisor

Job Description

Job Description

CornerStone Staffing is HIRING! Hiring is underway for upcoming training classes! If you have Medicare sales experience and an active license, now is the time to apply. Opportunities like this are in high demand during enrollment season, and interviews are happening now.

Licensed Medicare Insurance Advisor

Location: Texas Residents | Remote

COMPENSATION & SCHEDULE

• Pay: $23.00/hour

• Schedule: Monday–Friday, 8:00 AM–8:00 PM; occasional Saturdays during peak season

• Employment Type: W2 | Temporary Contract

• Start Date: Multiple start dates available

ROLE IMPACT

Join a mission-driven healthcare organization where you'll help Medicare-eligible individuals make informed healthcare decisions with confidence. As a Licensed Medicare Insurance Advisor, you'll educate consumers on Medicare plan options, guide them through the enrollment process, and deliver an exceptional customer experience while meeting performance goals in a fast-paced, supportive call center environment. Paid training includes AHIP certification for the upcoming Medicare sales season if you are not currently certified.

KEY RESPONSIBILITIES

• Handle inbound and outbound calls to educate Medicare-eligible individuals on Medicare Advantage, Medicare Supplement, and Prescription Drug Plan options.

• Guide consumers through the enrollment process while ensuring all interactions remain compliant with CMS regulations and ethical sales practices.

• Explain plan benefits, eligibility requirements, coverage options, and enrollment timelines.

• Accurately document customer interactions, enrollment activities, and sales information within CRM systems.

• Meet individual and team sales performance goals while delivering outstanding customer service.

• Maintain an active Health Insurance Producer License and comply with company, state, and federal regulations.

MINIMUM QUALIFICATIONS

• Active Health Insurance Producer License required.

• Verifiable National Producer Number (NPN) required.

• Minimum one (1) year of recent Medicare sales experience in an inbound and/or outbound call center environment.

• Strong communication skills with the ability to build rapport and educate customers over the phone.

CORE TOOLS & SYSTEMS

• Salesforce or similar CRM platform

• Medicare enrollment and plan comparison software

• CMS compliance and quality monitoring systems

• Microsoft Office Suite

PREFERRED SKILLS

• High School Diploma or GED.

• Strong knowledge of Medicare Advantage, Medicare Supplement, Prescription Drug Plans (PDP), and Annual Enrollment Period (AEP) processes.

• Proven consultative sales skills with a customer-first approach.

• Ability to multitask, navigate multiple systems, and thrive in a high-volume call center environment.

• Excellent attention to detail with a strong commitment to compliance and accurate documentation.

LEGAL NOTICE

• Employment is contingent upon successfully passing all required pre-employment screenings, including a background check and drug screen.
• Independent brokers will not be considered for this position.
• Applicants must reside in the state of Texas

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