Assistant Manager (Chicago - Lakeview)

Assistant ManagerPlaya Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 250-unit operator and franchisor of the leading fast casual restaurant concept.You're a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Manager, you will be working cohesively with the Manager of the shop performing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!What You'll DoCheck products to ensure consistency, palatability, and qualityInvestigate and resolve complaints regarding food quality, service, and accommodationsSchedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantityMonitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it's up to Company StandardsSchedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparationReview work procedures and operational problems to determine ways to improve service, performance, or safetyPerform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessaryMaintain food and equipment inventories and keep inventory recordsMonitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilitiesOrder and purchase product, equipment, and suppliesOrganize and direct worker training programs, resolve personnel problems, and evaluate employee performancesAssess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairsArrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest controlUtilize POS system, operate cash register and make bank deposits.Fill out business or government forms, maintain records, reports, or files and safety reportsAdhere to company opening and closing procedures and maintain accompanying recordsFill in for General Manager in the event of an extended absenceLives the Playa Bowls mission, purpose, and valuesWhat You'll BringPrevious Managerial ExperienceValid Driver's LicenseA Team PlayerGreat Customer ServiceKnowledge of Supply ChainPersonnel and Human Resources DutiesCommunication and Active Listening SkillsCritical ThinkingMost importantly, FUNRequirementsMust have ServSafe Manager CertificationMust be willing to obtain Chicago Food Service Safety CertificationMust be available to work holidays and weekendsEssential Physical FunctionsMust be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.MissionInspire and support our communities one bowl at a time.ValuesReal Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn PatrolPlaya Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.