Manager, Product Management - Small Business

Title Manager, Product Management – Small Business Key Responsibilities Lead the development and execution of the SME Services strategy across the Americas, expanding existing offerings and identifying new monetizable opportunities aligned to CNPF priorities. Build and execute the go‑to‑market approach for SME Services, including segmentation, value proposition, packaging, pricing, and channel strategy to drive adoption and revenue growth. Partner cross‑functionally with Product, Sales, Delivery, Studios, Analytics, and account teams to develop the SME services roadmap, pilot new solutions, and ensure strong post‑sale execution and client outcomes. Strengthen portfolio performance by embedding governance, codifying best practices, sharing playbooks across regions, and building scaled tools, insights, and automation to improve efficiency and time‑to‑value. Build strong relationships with customers, fintechs, ecosystem partners, and internal stakeholders while representing SME Services through thought leadership, client engagement, and market‑facing forums as appropriate. Qualifications Education: Bachelor’s degree required; advanced degree preferred. Experience: Proven experience in strategy, go‑to‑market execution, or launching scalable products/services with commercial impact across complex, multi‑market environments. Demonstrated ability to manage initiatives and influence outcomes against ambitious growth targets. Industry/Technical: Strong understanding of the payments industry and Commercial New Payment Flows; ability to leverage payments technology and innovation to solve client problems; strong financial and business acumen. Leadership & Collaboration: Prior people management or team leadership experience preferred; strong consultative problem‑solving skills; effective executive communication and stakeholder management; comfort operating in highly matrixed, cross‑functional settings. Certifications: Relevant industry certifications preferred. Availability to be in the office 3 times per week. Equal Opportunity Statement Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. Benefits Mastercard benefits for full‑time (and certain part‑time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro‑rated based on date of hire; 10 annual paid U.S. observed holidays; 401(k) with a best‑in‑class company match; deferred compensation for eligible roles; fitness reimbursement or on‑site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on‑site fitness facilities in some locations. Pay Ranges Purchase, New York: $150,000 – $254,000 USD; Arlington, Virginia: $150,000 – $254,000 USD. #J-18808-Ljbffr MasterCard