Client Relationship 2 -3 (Banker ) - Portland, OR Metro Area

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at... from Day One. Responsibilities Build relationships with customers via in-person, appointment, and virtual channels, providing tailored counsel with a digital-first mindset. Assess and attend to customers’ banking needs; obtain and process customer and account information. Educate clients on deposit and loan products and recommend solutions aligned with their unique goals. Proactively reach out and follow up with clients, asking questions to understand their financial needs and banking channel preferences. Maintain a working knowledge of consumer and business banking products, including digital offerings. Deliver a consistent optimal client experience, greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services to help meet their financial needs. Leverage resources and technologies to optimize the client experience ensuring operational excellence and accuracy. Basic Qualifications High school diploma or equivalent. Minimum of three to four years of job-related retail banking experience for Client Relationship Consultant 2; or four to five years for Consultant 3; or a combination of equivalent training and experience. Preferred Skills and Experience Proven ability to build and foster relationships through proactive outreach and follow-up. Ability to effectively engage and communicate with clients. Thorough knowledge of bank and branch policies, procedures, and support systems. Proven customer service and interpersonal skills. Experience using and demonstrating digital products and self-service technologies. Ability to identify a customer's true needs while leveraging a digital-first mindset. Basic proficiency in making recommendations that meet customer needs reactively and proactively. Experience in the financial services industry preferred. Bilingual in English and other languages encouraged. Location Expectations This role requires working from a U.S. Bank location all workdays. If there is anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and safe leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (subject to eligibility) Legal and Regulatory This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Equal Employment Opportunity U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Salary Pay Range: $21.68 - $26.50. #J-18808-Ljbffr U.S. Bank