Automotive Service Advisor Matt Bowers Hyundai Gulfport

Automotive Service Advisor Matt Bowers Hyundai Gulfport

Matt Bowers Hyundai in Gulfport, MS is seeking an experienced Automotive Service Advisor to join our high-volume dealership. We are looking for a motivated professional who thrives in a fast-paced environment, delivers exceptional customer service, and has the skills to keep our service department running at peak performance.

What We're Looking For:

• Minimum 2+ years of Service Advisor experience (Hyundai or other new-car dealership experience strongly preferred).

• Proven ability to communicate effectively with customers and technicians.

• Strong understanding of automotive technology and repair processes.

• Excellent organizational, problem-solving, and decision-making skills.

• Ability to manage workflow, schedule repairs, and provide accurate cost estimates.

Key Responsibilities:

• Greet customers and ensure a professional, welcoming service experience.

• Accurately document customer concerns and communicate them to technicians.

• Oversee repair timelines and keep customers updated throughout the process.

• Provide expert advice on warranty coverage, cost-saving options, and service recommendations.

• Ensure repair orders are completed with accuracy and efficiency.

• Build and maintain strong customer relationships that drive retention and repeat business.

What We Offer:

• Competitive pay plan with performance incentives.

• Full benefits package and growth opportunities within our dealership group.

• A chance to work with a respected, customer-driven organization.

• Strong management support and professional development.

If you are a proven Service Advisor with a passion for customer service and the drive to succeed in a fast-paced dealership, apply today and join the Matt Bowers Hyundai team in Gulfport!

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• The ability to communicate with mechanics, customers, and management.