Maintenance Technician

Maintenance Technician

Role: Responsible for maintaining, troubleshooting, repairing, and improving building systems and property infrastructure to ensure a safe, functional, and well-maintained environment for occupants, members, and staff.

Essential Functions & Responsibilities:

• Perform routine preventative maintenance (PM) on building systems and equipment.
• Troubleshoot and repair issues related to: Plumbing (leaks, clogs, fixtures); Electrical (outlets, lighting, basic wiring - within license scope); HVAC (filter changes, basic diagnostics, thermostat issues; coordinate major repairs); Doors, locks, windows, drywall, paint, flooring, ceilings
• Conduct regular inspections of facilities; identify hazards and maintenance needs and take appropriate corrective actions.
• Respond to work orders and urgent maintenance requests in a timely manner.
• Maintain inventory of maintenance supplies; order parts/materials as needed.
• Ensure compliance with safety procedures and building codes (e.g., OSHA, fire/life safety).
• Maintain documentation of work performed (work orders, PM logs, inspection reports).
• Support facility setups/moves (furniture assembly, room reconfiguration) when required.
• Assist with basic groundskeeping (trash removal, minor landscaping, snow/ice mitigation) as needed.
• Performs other job-related duties as assigned.

Performance Measurements:

1. Responsiveness to maintenance requests and resolution of issues within designated timeframes.
2. Reduction in equipment downtime and unplanned repairs.
3. Excellent organizational and time management skills to prioritize tasks effectively.
4. To provide friendly, professional, and accurate service and support to all members and employees.
5. Ensure the cleanliness and professional appearance of AmFirst facilities.
6. Quality of work performed.

Knowledge and Skills:

Experience - Five years to eight years of similar or related experience. Must have a valid driver's license and be able to operate a motor vehicle independently.

Education - A high school education or GED.

Interpersonal Skills - Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important, and fostering sound relationships with other entities (companies and/or individuals) becomes necessary, often requiring the ability to influence and/or sell ideas or services to others.

Physical Requirements - Ability to lift up to 50 lbs. (or more with assistance). Frequently standing, walking, bending, kneeling, climbing ladders. May require on-call rotation, evenings/weekends, and occasional overtime. Exposure to mechanical rooms, noise, dust, outdoor weather conditions

Work Environment - Must be able to travel to other branch locations as necessary.

Preferred Behaviors:

Dedicated: Devoted to a task or purpose with loyalty or integrity

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred Motivations:

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.