Phlebotomist

Phlebotomist – Full-TimeThis position is expected to function independently or with minimal supervision in all laboratory areas and duties including but not limited to, performing phlebotomy, specimen processing, and clerical duties, all of which are to be performed in a timely and efficient manner. Display competence in performing all the job expectations described within this job description.ResponsibilitiesEssential FunctionsFront Office FunctionsProvides support in the areas of patient registration, demonstrates a thorough knowledge of third-party reimbursement requirements and regulationsPerforms start up duties prior to opening LabAdds tests for add-ons and handles recollectsProperly charges STATs to HMO'sCopies insurance cardsUses proper stamps on orders such as FROZEN, Labcorp, QuestPrints daily logsDispenses Petty CashFaxes reports from previous dayHandling of drug screens collectionsQuotes lab pricesMakes depositsPrint labels for requisitions and specimensProperly obtains ABN forms for Medicare patientsObtains orders from Intergy or patientsObtains and uses valid diagnosis codesProperly identification of patientsCollects any monies from patients and issue receiptsChallenges ambiguous orders and handles according to protocol, and taking takes verbal ordersVerify patient insurance informationProvide services for patients and doctors offices such as lab resultsDirects incoming faxes to correct personnelAnswers phone and assists callers, properly transfers callsProperly calls or faxes any panic or stat results to appropriate provider per written protocolQuantity/Timeliness of work that produces optimal productivityPerforming tasks with minimal errorsUnderstands and has the know how to perform assigned tasksAbility to master and understand new work routines in this areaDegree and willingness to put forth in performing these tasksPhlebotomyProperly identifies patient at draw pointVerify orders and requisitions match, checking all testsPerform peripheral IV insertionCommunication with immediate supervisor(s) on any issues that may impact patient careUses proper phlebotomy techniqueEnsures ABN is properly filled out and signedUses Personal Protective Equipment when performing venipunctureProperly prepares specimen for transportLabels specimens properlySupplies proper information on requisitions pertaining to draw such as Date, time, initials, number and type of tubes drawnProperly interprets ordersAble to draw 6 patients an hour (35 to 40 patients per day)Rarely needs a butterfly to draw patients. (Ask assistance before using a butterfly)Keeps requisitions filed in folder and assists with preparing the folders for scanningProvides phlebotomy services to doctor's offices when needed such as Special Procedures and Family PracticeBack OfficePrepares reports for distributionLoads any specimens passed throughSupplies missing billing information such diagnosis to remote labsWorks internal billing charges, no more than 3 days behindKeeps daily requisitions filed correctly and neatlyWorks outstanding tests report for LabCorp and QuestWorks error logs for LabCorp and QuestRetrieves results and transmit requisitions when neededDirects incoming mail to correct personnelPerforms mail-outs daily, obtaining correct addresses for outside providersProcessing SpecimensProperly spin down specimens when needed, checking for fibrinogen and clotsPour off any specimens needed for special transport tubesPrepare specimens for transportation with couriersDistributes and handles STATs according to protocolPerforms "Clean-outs" in Flex-e SuiteInventoryKeeps accurate Inventory of suppliesChecks and monitors supply levels weekly, not running outOrders supplies on a scheduled routine basis such as monthlyDistributes supplies to remote labs such as in-house tubesDistributes supplies to patients with instructionsKeeps supply area neat and clutter freeComputer UtilizationKnows how to look up results and print in Intergy, Flex-e Suite, LCMKnows how to print patient demographic sheets and insurance cardsCan load insurances into Intergy and set proper coverageCreate requisitions in Clinicians for Labcorp, Quest, LISCan perform Result retrieval and transmissionsAble to print billing report or work lists for STAT, MAIL, and Fax logsPerforms "Clean-outs" in Flex-e SuiteAble to register a new patient in Intergy or make changes to existing informationProperly loads drug studiesKnowledge of hospital and laboratory information systems, specimen processing, billing, reference testing and schedulingMaintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standardsMaintains compliance with all Orlando Health policies and proceduresPerforms all other duties as assignedOther Related FunctionsMaintains an organized and clean work areaPlaces phones on and off service at the appropriate timeParticipates in maintenance of office suppliesPerforms other incidental and related duties as required and assignedTravel to different FMC work locations as requestedAbility to work flexible hours to meet the needs of the departmentMaintains positive customer service relationships at all times and proactively responds to customer service issuesQualificationsEducation/TrainingHigh School Graduate of equivalent required.Licensure/CertificationMust obtain within six (6) months of hire; phlebotomy certification from American Society for Clinical Pathology (ASCP), the National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT) or any certification program requiring a phlebotomy rotation with a minimum of 100 patient collections.ExperienceExcellent interpersonal and communication skillsStrong computer proficiencyDemonstrated ability to lead people and get results through othersAbility to plan, organize and manage multiple prioritiesExcellent Phlebotomy skills for both pediatric and geriatric patients