Case Manager - Site Based PSH

The Opportunity: Under the general supervision of a Clinical Supervisor the Community Rehabilitation Specialist (CRS) provides ongoing recovery focused community rehabilitation services to individuals with severe and persistent mental illnesses primarily residing at one of the site based Permanent Supportive Housing projects (PSH). The CRS is a service broker, coordinator, monitor and planner of services, offering practical help, building community support, teaching recovery-based skills and providing active outreach, advocacy and crisis assistance based on the strengths, needs, abilities and preferences of the individuals.

What You'll Do:

• Monitor and coordinate delivery of necessary evaluations (e.g., psychiatric, medical, vocational), surveys and assessments in order to identify each person's needs.
• Coordinate and participate in the development of an Interdisciplinary Service Plan (ISP) that shall include services and assistance necessary to achieve specific objectives, as well as an explanation of the availability, intensity and duration required of each service. Write up the "ISP" and distribute to necessary participants for approval and sign-off.
• Assist individuals to identify and minimize the effects of the psychiatric symptoms, enabling individuals to self-manage their illness.
• Assist individuals to develop/increase interpersonal and community coping skills individually or in groups.
• Review and monitor services and activities and note progress.
• In cooperation with the individual, reassess strengths, needs, abilities and expressed preferences as required by the "ISP" standards specified in Rule 5122-27-04 of the Administrative Code, and/or at the request of the individual.
• Available to the individual to provide, coordinate and/or assist in crisis intervention and stabilization services during regularly scheduled working hours and available for "after hours" emergencies in accordance with established agency on-call procedures.
• Assist the individual in achieving the objectives in the ISP and maximizing independence and productivity through support and training in the use of personal and community resources.
• Assist the individual in increasing social support networks of relatives, friends, and/or volunteers that ameliorate life stresses resulting from the individual's disability.
• Accompany individuals to appointments and activities and assist in daily living skills training as needed.
• Provide rehabilitation activities in community settings as appropriate to the needs of the individuals.
• Assist the PSH project in ensuring residents are compliant with occupancy rules established by the property managers and Akron Metropolitan Housing Authority.
• Provide input to Clinical Supervisor on planning residential activities that will support the goals of residents living independently.
• Participate in Resident Council meetings if requested by Clinical Supervisor
• Maintain relevant documentation and provide statistical reports in accordance with agency documentation standards.
• Attend regularly scheduled staff and supervisory meetings.
• Responsible for being knowledgeable about rights of individuals and procedures governing them.
• Observe all rules of confidentiality as it relates to clinical information both internally and in dealing with outside individual(s) and/or agencies.
• Participate in ongoing agency and staff training development programs and become familiar with all relevant agency policies and procedures.
• Assume other duties and responsibilities as assigned by supervisor, which may include serving on various agency committees.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We're Looking For:

• Associates Degree in a Human Service field.
• Prior experience in case management working with individuals with severe and persistent mental illnesses preferred
• A car and a valid Ohio driver's license and insurability through Agency's insurance carrier
• Ability to work a flexible work schedule including evenings, weekends, and holidays.

What We Offer:

• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

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Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.