Scheduler

Scheduler

Scheduler pay rate: $18.00/hour- $20.00/hour Hours: 8:00am- 4:30pm Location: Bethlehem, PA Duration: 1 year

Summary:

• Responsible for contacting customers via email and phone to schedule available orders using Excel reports and internal scheduling systems.
• They will also be responsible for researching any discrepancies with scheduled and non-scheduled orders.
• There will be no extensive lifting, walking or standing.
• The hiring manager is seeking candidates whose resumes reflect customer service experience in a call center or transportation/logistics industry experience.
• Other important skills include Microsoft Excel, data entry, great phone etiquette, ability to problem-solve, critical thinking skills, effective communication skills, ability to manage time efficiently, attention to detail, and great follow-up skills.
• Please keep in mind, the hiring manager is looking for office experience/call center experience and NOT warehouse experienced candidates- not looking for forklift or warehouse worker experience.

Qualifications:

• High school diploma or equivalent education is required.
• One year of customer service experience is required.
• Must have adequate reading, math skill, and ability to write legibly.
• Strong customer presentation and communication skills.
• Database and spreadsheet skills are required.
• Proficiency in MS Office is required.
• Possesses teamwork attitude.
• Ability to interact professionally at all levels internally and externally.

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.