Technical Business Analyst - Identity & Access Management (IAM)

Technical Business Analyst – Identity & Access Management (IAM) A Technical Business Analyst (IAM) acts as a bridge between business stakeholders and technical teams to design, implement, and optimize identity and access management solutions. This role combines business analysis, IAM domain expertise, and technical understanding to deliver secure and compliant access frameworks. Key Responsibilities Business Analysis & Requirements Gathering Collaborate with stakeholders to gather and document IAM requirements Translate business needs into functional and technical specifications Define use cases for: User onboarding/offboarding (Joiner-Mover-Leaver) Access requests and approvals Role-based access control (RBAC) Conduct gap analysis for existing IAM processes IAM Solution Design Support Work with IAM architects to design solutions for: SSO (Single Sign-On) MFA (Multi-Factor Authentication) Identity Federation (SAML, OAuth, OIDC) Assist in designing: Role models and entitlement mapping Access policies and workflows Create process flows, data models, and system diagrams Technical Analysis & Integration Analyze integrations between IAM systems and: Active Directory / LDAP HR systems (Workday, SAP SuccessFactors) Enterprise apps (Salesforce, ServiceNow) Support API-based integrations and data mapping Work with development teams on IAM configurations and enhancements Identity Governance & Compliance Support implementation of Identity Governance & Administration (IGA) Define and document: Access certification processes Segregation of Duties (SoD) rules Ensure compliance with regulatory requirements: SOX, GDPR, PCI-DSS, ISO 27001 Assist in audit preparation and remediation tracking