Quality Assurance Specialist

The QA Specialist role has a national salary range of $55000 - $90000.

For roles within California the range is $70304 - $90000 Washington is $80169 - $90000 New York is 62354 - $90000 and Colorado 57500 - $90000.

DHL Supply Chain offers multiple benefits including Medical Dental Vision Prescription Discounted Stock Purchase and a generous PTO policy.

Are you looking for a challenging and rewarding opportunity in a fast-paced environment Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers

Job Description

Support the planning and coordination of all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes at the site level. Responsible for requests for quality support from the site and communicates policies and procedures. Act as a quality assurance customer contact for the site.

• Assists with the maintenance and continuous improvement of the overall quality system including management review CAPA management internal quality audits quality self-assessments change control document control and standard operating procedures/work instructions.
• Support ISO registration - as applicable - and other compliance activities.
• Assist management in analyzing information and product specifications to determine regulatory compliance to products handled and services performed at site.
• Provide support on key regulatory customer and 3rd party audits.
• Track monitor and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as needed.
• Partner with QA management to develop distribute and maintain regular management reports.
• Read and interpret technical documents and regulations including quality agreements and contracts.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan conduct and act upon inspection processes- Gemba; Standards Confirmation etc. on a daily basis

Required Education and Experience

• Bachelor Degree preferred
• Some knowledge of QA preferred
• People management experience preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Our Organization is an equal opportunity employer.

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Required Experience:

IC