Parts Advisor

US Auto Trust is one of California’s fastest growing automotive groups. We are proud to have a stable of legendary brands such as Lamborghini, Ferrari, Aston Martin and Cadillac. Lamborghini Dallas is looking for a Parts Advisor to join our team and deliver extraordinary customer experiences. Responsibilities Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides a high level of service to internal and external customers. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Pulls and fills orders from stock, locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor, body shop, and the customer when special ordered parts have arrived and when they will be delivered. Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charges are signed by the customer and receives a copy of their invoice. Issues credit for parts returned, ensuring that the original invoice or its number is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts. Call assigned accounts by phone. Set up orders for daily shipment, delivery, or pick up. Keeps front and rear counter areas clean and uncluttered including the computer and printers. Participates in all available training programs. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance. What we offer Comprehensive benefits program, including health care options (medical, dental and vision) 401k savings with company match Paid PTO (Vacation and Sick) and Holidays Values-driven culture built on integrity, professionalism, excellence and teamwork. Requirements 3-5 years' experience in a similar role Strong organizational and multi-tasking skills Excellent written and verbal communication skills. Basic computer skills Current and valid driver license. #J-18808-Ljbffr RAGING BULL DALLAS LLC