Direct Support Professional

Delta Mission and Values

Delta's Mission: To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.


Values : Customer Focus, Performance Excellence, Learning and Growth


Position Summary


Responsible for the direct care of older adults in a program setting which supports the interests and needs of individuals, often with disabilities, including intellectual disabilities.


Advances Delta's mission and values. Reports to : Residential Manager


Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable staff with disabilities to perform the essential functions.

• Engage individuals according to our mission.
• Utilize programmatic resources.
• Promotes and demonstrates ethical and professional conduct at all times
• Participates and promotes continuous quality improvement projects and ongoing performance measures.
• Ensure the implementation of high quality individual support plans.
• Promote and follow Delta's Risk Management Program for the health and safety of individuals and employees.
• Engage individuals in meaningful activities at home and community
• Maintain the daily operations of the home such as nutritious meal preparation based on protocol diets, cleaning activities in compliance with health, safety and cleanliness standards.
• Assist in basic living activities of each individual including appearance, nutrition, recreation and socialization.
• Pursue community integration for each individual
• Act as a role model to the individuals in areas such as appearance, emotional stability and social behavior.
• Encourage and work with individuals to progress towards their outcomes and record data

• Contribute as a member of the interdisciplinary process in:

• Assessing the desires, strengths and needs of individuals in residential services
• Developing objectives and outcomes
• Evaluating progress toward independence in outcomes
• Ensuring proper medication administration

• Complete and submit in a timely manner, required records and forms such as:

• Physical Examination Forms
• Medical Summary
• Dental Visit Summary
• Incident/Unusual Incident Report
• Individual financial ledgers
• Bi-Weekly petty cash forms and gas ledgers

• Ensure the proper and timely completion and maintenance of records including:

• Communication Logs
• Daily Progress Notes
• Data Collection Forms
• Medication Logs
• Outcome Data

• Communicate continuously with your Supervisor
• Secure the home and its' contents by following prescribed standards.
• Maintain the proper staff ratio as per the ISPs of all individuals.

• Regular attendance is essential
• Comply with the following safety policies and procedures:

• Maintain a safe and clean home environment at all times
• Report unsafe conditions IMMEDIATELY
• Participate in activities to protect the safety of employees and individuals of Delta
• Adhere to the use of universal safety precautions and health precautions and health regulations with all individuals
• Participate in training and education on health and safety issues and techniques yearly in a timely manner
• Complete fire drills

• Administer meds as per procedure and report errors
• Follow on-call policies and procedures
• Must be an approved driver and must maintain that status.
• Attend meetings and visit the homes, schools, workplaces and recreational sites of support recipients.
• Perform other duties as directed to support service to the individuals, the division and Delta.
• Perform such other duties that may be assigned for providing excellent customer service and for the most effective operation of the company.
• Attend monthly staff meetings and all required training programs as assigned by the supervisor.
• Transport individuals in personal and company vehicles as required.
• Cooperate with company and regulatory agency personnel during any inspection or investigation.
• Complete all paperwork accurately including, but not limited to, Critical Logs, IHP data, etc.
• Comply with Delta's policies and DDD licensing standards.

When working an overnight shift - (ALL are AWAKE shifts)

• Ensure that you check each individual in their bed rooms every half hour.
• Clock into the Vista transfer program every hour.
• Follow Duty List attached for your nightly tasks.

• Each home may have specific duties that will be assigned.

• Responsible for working with the individuals in the morning.

• Assist with personal hygiene-toileting, teeth brushing, etc.
• Assist with ensuring individuals are dressed properly for the weather
• Preparing them for their day programs as applicable
• Assist the individuals with making their beds and straightening their rooms.
• Responsible for preparing appropriate breakfasts.
• Responsible for preparing appropriate lunches for those who take a lunch to their programs.

• Secure the home and its' contents by following prescribed standards.

Essential Functions

• Ability to read, write and speak English; perform arithmetical calculations
• Ability to use excellent oral and written communications skills.
• Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator.
• Ability work effectively with people, facilitating their growth and development.
• Ability to use acquired knowledge of supervisory and administrative principals and methods.
• Ability to operate vehicles with a valid driver's license in accordance with applicable state laws, insurance provider requirements and company policies and procedures.
• Ability to assess information from plan information to facilitate interactions.
• The ability to frequently exert up to fifty (50) pounds of force (lifting).

Position Qualifications


A high school diploma or equivalent (GED). Exceptional interpersonal communication skills. Excellent verbal and written communications skills. Ability to work on assigned tasks as well as to accept direction on a given assignments. Ability to resolve non-routine situations properly. Ability to manage multiple and sometimes confliction priorities.