Trans Systems Analyst

Trans Systems Analyst

Job Category: Transportation Office Requisition Number: TRANS002112

Posted: April 28, 2026

Full-Time

On-site

Erlanger, KY 41018, USA +1 more locations

Job Details

Job Title: Transportation Systems Analyst

Department: Transportation

Grade: 9

FLSA: Exempt

Effective Date: 8/2025

Working Conditions: Onsite, in-office 5 days a week, M-F. Position is not routinely exposed to adverse environmental conditions; typical office environment.

Reports To: Mgr Business Admin

Direct Reports: n/a

Position Summary: The Transportation Systems Analyst is responsible for analyzing, maintaining and optimizing the Transportation Management systems. Focusing on improving efficiency, reducing cost and enhancing visibility across the transportation network.

· Help Desk Support: Respond to and resolve transportation-related help desk tickets submitted through the help desk ticket system

· User Management: Set up and maintain users across all operational software platforms and customer portals

· EDI Administration: Collaborate with software providers and other EDI partners to set up, maintain, and troubleshoot EDI connections

· Data Integrity Oversight: Enforce data accuracy across system master files

· Training & Enablement: Train internal users on operational software and external customers on portal usage

· Vendor Coordination: Act as primary contact for external technology vendors regarding training, updates, and troubleshooting.

· Reporting Interface: Utilize PowerBI to create dashboards and reports to assist operations teams and leadership. When needed, liaise between operations and IT to support custom reporting needs for internal teams and customers.

· Technology Development: Collaborate with IT and operations on future development of the customer portal and other technology platforms.

· Bid Support: Assist in collecting and uploading rates to bid portals for national transportation bids.

· Tech Evaluation: Partner with operations leadership to assess and recommend new technologies.

· Project Implementation: Work with internal and external project managers to implement, onboard, and configure new systems.

1. Provide support to all areas of Transportation

2. Assist in special projects or research assignments as directed by leadership

Qualifications

Skills

Preferred Bilingual - Spanish Some Knowledge

Behaviors

Required Functional Expert: Considered a thought leader on a subject Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required Goal Completion: Inspired to perform well by the completion of tasks Self-Starter: Inspired to perform without outside help

Education Bachelors or better in Information Technology or related field.

Experience

Required 3 years: Power BI 3 years: Help Desk ticketing systems 3 years: logistics technology

Preferred 3 years: System Implementation 3 years: McLeod Software

Licenses & Certifications EXCEL

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.