Medical Secretary

Help Patients. Patient Accounts Representative Enjoy connecting with people by phone and helping them work through questions? Bring your customer-service skills and team-first attitude to Orthopedic Institute, where you’ll help patients understand their accounts and navigate the billing process with confidence. Spend a significant portion of your day making and receiving calls, answering account questions, and helping resolve billing concerns with patience and empathy. Help resolve accounts: Communicate with insurance companies, follow up on claims, and support billing and account-resolution activities. Maintain accurate account records, document conversations, and manage follow-up tasks. A background in medical billing, coding, denials and appeals, or other general billing functions is desired. A genuine enjoyment of phone work and a professional, compassionate approach to patient conversations. #J-18808-Ljbffr Orthopedic Institute