Night Audit Supervisor

Compensation Salary Range: $34.75 - $34.75 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Overview Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Supervise the night audit/hotel associates; review and verify daily work. Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. Control the Night Audit Bank. Review timecards on a daily basis and complete daily and weekly/bi-weekly payroll reports. Perform functions of Night Auditors as needed to provide coverage and ensure completion of work in a timely, accurate manner. Prepare the daily activity sheet, report all noteworthy events and serious accounting violations. Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits Benefit eligibility within first 30 days Health plans for medical, dental & vision Generous 401k match Paid time off including vacation, sick time and flexible holidays Tuition reimbursement Hotel stay discounts and more! Pet insurance through the ASPCA Supplemental, Spousal and Child Life insurance; Short and Long-Term Disability plans 401(k) Savings Plan with matching funds Discounts through Our 'YouDecide' and Hotel Room Discount programs HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr HEI Hotels & Resorts