Clinical Supervisor

Job Description

Job Description

Join our team here at River Valley Counseling Center, Inc.!

We are hiring a Clinical Supervisor for our Holyoke Outpatient Clinic!  

About Us

At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.

We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.

Position Summary:

The Clinical Supervisor at River Valley Counseling Center (RVCC) is responsible for overseeing the clinical evaluation and treatment of clients across all age groups, while also providing direct care as needed. This role includes supervising and training both exempt and non-exempt staff, maintaining compliance with regulatory standards, ensuring high-quality documentation, and supporting program development and quality improvement initiatives. The Clinical Supervisor fosters collaborative relationships, promotes a positive work environment, and ensures that services are culturally competent and aligned with RVCC’s mission and goals.

Key Responsibilities:

• To support all aspects of RVCC’s Mission statement & clientele
• To oversee clinical evaluations of clients of all ages and families
• To provide direct care to clients and families 
• To summarize findings and treatment plan in accordance with RVCC procedures for treatment/services and present the same to a multidisciplinary case disposition team.
• To participate in multidisciplinary team meetings (UR)
• To oversee any necessary outreach, advocacy, or case consultation appropriate to meet the needs of the clients and their families
• To prepare for and participate and/or conduct regular supervision.
• To monitor performance of staff to ensure adherence to RVCC and clinical policies and procedures and take appropriate action as necessary.
• To mediate staff complaints and grievances and refer to the Human Resources department, as appropriate.
• To participate actively in research, quality assurance or program development and monitoring.
• To ensure that accurate and prompt documentation in client’s records occurs, and that client referral forms for other agencies and facilities are completed on a timely basis.
• To provide crisis care, as necessary.
• To attend and conduct staff meetings on a regular basis.
• To ensure that staff evaluations are completed in a timely manner.

Qualifications:

Required:

• Education: Master’s degree in a related field (e.g., human services, counseling, clinical psychology, or social work)
• Experience:
  • At least three years of experience as a therapist
  • Minimum of one year in a supervisory capacity
  • Strong background in family interventions, including substance use/chemical dependency
• Licensure: Active Massachusetts licensure as an LICSW, LMHC, or LMFT

Skills & Abilities:

• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building skills
• Crisis intervention and de-escalation skills
• Strong organizational skills and attention to detail
• Proficiency with computer systems and documentation
• Strong customer service and client engagement skills
• Knowledge of legal and ethical standards within the profession

Preferred:

Bilingual (English/Spanish)

What We Offer:

• A supportive, mission-driven work environment
• Opportunities for professional development and continuing education
• Competitive benefits package
• Collaboration with a compassionate, multidisciplinary team
• The chance to make a real difference in our communities 

Summary of Benefits:

• Salary Range: $65,000 - $70,000 Based on years of experience, level of education, specialty and licensure/certifications. Additional compensation for advanced education for qualifying positions.
• Hiring Bonus: $5,000 (Applicable to new hires and employees in eligible/qualifying positions)
• Generous time off benefits for eligible positions
• Exclusive employee discounts
• Excellent and affordable insurance including health, vision, dental and pet insurance
• Mileage reimbursement 
• 403b match
• CEU reimbursement 
• Retention Payments offered to licensed and licensed eligible clinicians

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