Lab Tech (Server Hardware Test Lab) - Permanent, Onsite

Job Description

Job Description

Benefits

While benefits may vary based on work location and the nature of the job, in general our employees have access to a 401(k)-retirement plan, disability coverage, an Employee Assistance Program (EAP), life insurance, health insurance, paid vacation and sick time, and paid holidays.

Schedule & Location

100% Onsite in Redmond WA

Daytime/weekend schedule: Wed-Sun, Thurs-Mon, Fri-Tues, or Sat-Wed

Job Details

In this role, the nature of the work is dynamic and requires a collaborative attitude. While you will have specific duties, it's important to understand that the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment.

*Please note - we have some flexibility on the technical qualifications for this role. We are looking for candidates who have both a strong understanding of IT hardware functionality and experience with software administration, which could be from software testing (even if not related to servers) or systems admin or infrastructure support, etc. technical background.

Physical Infrastructure

Manage all aspects of end-to-end physical infrastructure for Hardware Engineering and Testing.

• Vendor and logistics coordination for deployment.
• Integrate support and coordination with other lab sites for solution delivery.
• Physical implementation of racks, network equipment, power distribution units and monitoring and automation tools.
• Build out and deployment of servers with associated wiring, configuration, and monitoring.
• Design and deployment of cabling and power needs to support all hardware. Includes all aspects of electrical engineering, board troubleshooting, and validation.
• Server disassembly/reassembly – can lift up to 35lbs repeatedly.

Administration & Support

• (Nice to have) Design and administer servers, VMs, and private networks/testing domains. Includes the typical admin and tech stack of Hyper-V, AD with integrated DNS and imaging, as well as operations tools such as SCCM.
• Troubleshoot and resolve issues in new and existing infrastructure.
• Carry out typical support activities to intake requests for issues and changes, investigate issue root causes, and implement fixes at all software and hardware levels.
• Implement designs from various teams to support hardware validation and qual work. Includes rapid POC for ad-hoc requests, dedicated bench test support.
• Enable remote workers to carry out any physical dependencies for qual and validation work.
• Set up and configure equipment for threshold and physical validation. For example, set up oscilloscopes and capture mechanisms.
• Coordinate with other departments to arrange for any onsite physical rework, such as firmware flashing, hotfixes, board soldering.