Remote Technical Support Engineer — Training & Escalation
Eos Na
- Remote job
EOS is seeking a Technical Support Engineer for Metals to remotely assist and train Field Service Engineers. You will resolve technical issues, document actions, and escalate where necessary while collaborating with global teams. Ideal candidates have 2–3 years in industrial equipment service, knowledge of MAGICS or SolidWorks, and strong communication in English and German. Some travel and cross-site support are expected. #J-18808-Ljbffr Eos Na
$60k - $70k
...Support Engineer L2 – MSP Escalations Location: Tampa, FL Work Arrangement: Primarily remote, with occasional visits to local schools Salary... ...who enjoys solving complex technical issues, building client... ...off, including time for training. ~ Up to $1,500 in training...Remote workTrainingFull timeLocal area- ...calibration, repair, software support, and technical services to... ...The Technical Support Engineer provides advanced technical... ...as a technical escalation point for customers and... ...You’ll Do Provide remote troubleshooting and diagnostic... ..., calibration, and training activities Develop...Remote workTraining
- ...report. Artech provides technical expertise to fill... ...Job Title : Technical Support Engineer Location:... ...Engineering Projects and training sessions for junior technicians... ...standard solutions. Escalates more complex issues... ...events. ~ Provides remote assistance of...Remote workTrainingLocal areaImmediate startNight shiftWeekend work
- ...ensuring the successful support of software... ..., customer training, troubleshooting,... ...contracts and billable remote assistance as the... ...high level technical expertise and business... ...communication with engineers on design,... ...-call support or escalation of software issues...Remote workTraining
$55k - $70k
...insights to help companies support, promote and retain... ...in the world? The Technical Support Engineer primarily works on... ...product issues –escalating issues as necessary.... ...location, education, training, and/or experience.... ...friendly environment, remote work, and a leadership...Remote workTrainingCasual workLocal area- ...Technical Support EngineerYour role will provide fast, structured... .... Serve as technical escalation for complex... ...supporting Field Service Engineers, Customer Centers, and... ..., documentation, and training. Contribute to product... ...to guide technicians remotely and deliver training/...Remote workTrainingApprenticeship
$79k - $158k
...Technical Support EngineerCarrier Global Corporation, global... ...a Technical Support Engineer to provide advanced technical... ...and 2 days being remote per week. Candidates... ...teams to investigate escalated technical issues and... ...to documentation and training teams to improve...Remote workTrainingMinimum wageTemporary workWork at office2 days per week- ...handle Wingtra’s hardest technical cases in the US East... ...your time goes to escalated technical support: complex payload,... ...work through with our engineers in Zurich. The rest goes to the field: training dealers, running... ...dealers, in person and remote. Get hands-on...Remote workTrainingFull timeWork at office
- ...values ownership, technical excellence, and... ...across product, engineering, customer success... ...Bask, technical support plays an important... ...troubleshooting, technical escalations, issue... ...Support internal training on troubleshooting... ...Comfortable working in a remote, cross-functional...Remote workTrainingFull time
$27 - $36 per hour
...The Technical Support Engineer (TSE) provides remote technical support to customers using biomedical devices supporting... ...inquiries, service requests, and escalations Adheres to all company policies,... ...hiring, promotion, compensation, training, and other workplace practices....Remote workTrainingFull timeLocal areaMonday to FridayNight shiftAfternoon shift- ...Technical Support Engineer - Metals Responsible Manager: Technical Support ManagerLocation: Remote We, EOS - world market leader for industrial 3D printing... ...knowledge transfer and training. Provide machine and... ...following through to resolution. Escalate customer issues promptly...Remote workTrainingLocal areaFlexible hours
$70k - $100k
...Ping Identity Remote - USA - - California Posted... ...Statement: As a Senior Support Engineer, you will be working... ...identify and resolve technical issues. Meeting or exceed... ...feedback to the training and documentation teams... ..., management Leading escalation calls, when required,...Remote workTrainingLocal areaWorldwideFlexible hoursWeekend work$42 - $52 per hour
...motivated and detail-oriented Technical Support Engineer II to join our dedicated... ...Bridgewater, NJ, or be fully remote for candidates residing in Massachusetts... ...dispatch requests, and escalation of unresolved or complex technical issues. Training and Development: Participate...Remote workTrainingHourly payWorldwideFlexible hours$122k - $163k
...Technical Support Engineer IIIThe Customer Experience (CX) Organization at CoreWeave... ...(QA).Develop and deliver training sessions to improve the... ...challenges.Serve as a technical escalation point for high-priority... ...office environment, hybrid, or remote options depending on...Remote workTrainingPermanent employmentFull timeWork experience placementCasual workWork at officeShift work$75k - $85k
...0/yr - $85,000.00/yr Engineer Solutions that Empower... ...is seeking a Technical Support Engineer to provide high... ...the primary point of escalation for customers issues,... ...Flexible work hours and remote work environment Professional... ...certifications and training Company-sponsored...Remote workTrainingFull timeFlexible hours- ...experiences. Our dedication to remote-first work, and strong... ...the team as Twilio’s next Technical Support Engineer 3 About the job... ...and responds to customer escalations and thoroughly document every... ...Mentor or provide training to other team members in case...Remote workTrainingWork experience placementLocal areaWorldwideShift workWeekend work
$70k - $80k
...Job Summary The Technical Support Engineer L1 - Strategic Accounts serves as a... ...), support procedures, and escalation guidelines. Support customer... ...as required. Customer Training and Technical Guidance Provide... ...Working Environment Remote Salary: $70,000-$80,00...Remote workTrainingFull timeLocal area$57.5k - $77.63k
...Description Summary: The Technical Support Engineer II delivers advanced... ...diagnoses and troubleshoots escalated issues, performs root cause... ...products Contributes to training content, as necessary Act... ...workforce. #LI-JC1 #LI-Remote Annual salary range for...Remote workTrainingFull timeWorldwide- ...About the Role: The Tech Support Engineer provides technical assistance to customers via... ...products Identifying and escalating issues that require... ...issues Providing guidance and training to customers on the use... ...determine the appropriate remote or field remediation path...Remote workTrainingWork at officeLocal areaFlexible hours
- ...is the leader in engineering solutions from silicon... ...can be fully remote and work anywhere... ...You know when to escalate and when to dig... ...manage multiple support cases without dropping... ...Doing Provide technical support to... ...customer visits, training, or team meetings...Remote workTraining
- ...Description The Technical Support Engineer will be responsible for providing... ...using a ticketing system. Escalate complex issues to higher-level... ...updates. Provide training and guidance to clients on... ...issues. Experience with remote support tools and ticketing...Remote workTrainingFull timeWorldwide
$30 - $35 per hour
...position where you support the same users, the... ...are eager to find a Technical Support Engineer II (Systems Analyst)... ...Troubleshooting Resolve escalated support requests and... ...problems. Provide remote and onsite support... ...to company-supplied training resources. Receive a...Remote workTrainingWork at officeImmediate startWork from homeShift work- Technical Support Engineer - Rockford, Illinois Deep Sea Electronics is a global... ...Technical Support team. Deliver training to global and local... ...etc.) via telephone, email, remote desktop sessions ("e.g., Microsoft... ...of the reported issue Escalate potential manufacturing defects...Remote workTrainingWork at officeLocal area
$30 - $35 per hour
...position where you support the same users, the... ...are eager to find a Technical Support Engineer II (Systems Analyst)... ...Troubleshooting Resolve escalated support requests and... ...problems. Provide remote and onsite support... ...to company-supplied training resources. Receive a...Remote jobTrainingWork at officeImmediate start$75k - $90k
...ZoomInfo is looking for a Technical Support Engineer to join our Client Services... ..., serving as the primary escalation point for complex issues.... ...documentation, decision trees, and training materials. Drive the... ...more! We are open to REMOTE hires within CST and EST time...Remote workTraining- ...and Event Management Support Technician Location:... ...is the first line of escalation for any issues or questions... .... The role provides technical assistance to internal... ...Tier I processes and training and ensuring compliance... ...collaborators, including remote counterparts....Remote workTrainingContract workWork experience placementWork at officeLocal areaWeekend work
- ...cybersecurity account management. As a Technical Support Engineer Fellow, you will train alongside senior team members to... ...around the world. This is a remote, 12-week on-the-job training program... ...and AARs in a military context. Escalation & Cross-Functional Collaboration:...Remote workTraining
- Technical Support Engineer 2 Full-time Shift: Day Max. Salary Region 2: 60 USD Max... ...1: 66 USD Ways of Working: Remote - This job will be remote... ...implemented or it is determined that escalation is necessary. Drive key... ...Required Education and Training Associate's Degree/...Remote workTrainingFull timeWork at officeLocal areaWorldwideFlexible hoursShift work
$60k - $111.09k
...Sub Function: Technical Customer Service... ...Business Enablement/Support All Job Posting Locations... ...Technical Support Engineer II within the... ...Timezone. Remote work may be considered... ...partner and customer training activities.... ...Innovation, Issue Escalation, Problem Solving,...Remote workTrainingFull timeTemporary workLocal areaFlexible hours- ...Description: The Tier 1 Technical Support Engineer is a critical role in supporting... ..., especially in a remote environment An excellent... ...to identify any gaps in the training plan Provide support for... ...operating procedures (SOPs) Escalate issues not resolvable via the...Remote workTraining
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