Remote Technical Support Engineer — Training & Escalation
Eos Na
- Remote job
EOS is seeking a Technical Support Engineer for Metals to remotely assist and train Field Service Engineers. You will resolve technical issues, document actions, and escalate where necessary while collaborating with global teams. Ideal candidates have 2–3 years in industrial equipment service, knowledge of MAGICS or SolidWorks, and strong communication in English and German. Some travel and cross-site support are expected. #J-18808-Ljbffr Eos Na
$32.5 - $48 per hour
...Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization... ...system populations at remote customer sites to identify... ...strategic beta and sustaining escalation efforts; analyze data from...Remote workTrainingHourly payMinimum wageWork experience placementLocal areaFlexible hours$50 - $60 per hour
...Systems & Network Engineer (MSP) Location:... ...Provider (MSSP) supporting small and mid-sized... ...solving complex technical challenges while... ...connectivity issues remotely and onsite... ...infrastructure refreshes Escalate and resolve... ...Program Ongoing Training and Professional...Remote workTrainingHourly payFull timeWork at officeMonday to Friday$110k - $135k
...Title: Technical Support Engineer Location : North America (Eastern Time... ...advance your career Fully remote work and flexible PTO... ...documented defects Own escalations through resolution, partnering... ...contribute to internal training and enablement Collaborate...Remote workTrainingCasual workFlexible hours$75k - $85k
...NIST 800-171. As a Tier 1 Technical Support Representative, you'll work... ...issues to senior support engineers. Fully remote position — candidates must... ...and deliver follow-up group training sessions as customers roll... ...) Some familiarity with escalating issues with software developers...Remote workTrainingFor contractorsMonday to Friday- ...Technical Support EngineerThis is a customer-facing technical... ...causes. As part of a remote-first and AI-first... ...issues efficiently and escalate appropriately when required... ...tools through training and self-directed learning... ...in Computer Science, Engineering, or a related...Remote workTrainingFull timeFlexible hours
$76.8k - $186.2k
...What You Can Expect As a Technical Support Engineer on Zoom’s Escalation Engineering team, you’ll function as the... ...contributing to documentation and training resources, and mentoring Tier 2 support... ...centered around our offices and remote work environments. The work style...Remote workTrainingWork at officeImmediate start- ...ensuring the successful support of software... ..., customer training, troubleshooting,... ...contracts and billable remote assistance as the... ...high level technical expertise and business... ...communication with engineers on design,... ...-call support or escalation of software issues...Remote workTraining
$85.6k - $128.4k
...Technical Product Support EngineerOnto Innovation is a leader in process... ...Product Support Engineer is a key member of an... ...installation base through escalation process for Onto Innovation tools via remote support or at... ...engineersProvide on the job training to Field Service...Remote workTrainingPermanent employmentWork at office$90k - $110k
...year $500 stipend for remote office setup in first year... ...Vultr is seeking a Senior Technical Support Engineer to join our Technical Support... ...act as the final technical escalation point for these accounts, taking... ...documentation, training Technical Support Engineers...Remote workTrainingWork at officeImmediate startShift work- ...Technical Support Engineer – Metals Responsible Manager: Technical Support Manager Location: Remote Your Mission Increase the effectiveness of Service... ...technical knowledge transfer and training. Provide machine and... ...through to resolution. Escalate customer issues promptly...Remote workTrainingLocal areaWorldwideFlexible hours
- ...Technical Support Engineer IIAt Jack Henry, we deliver technology solutions that... ...processing environments.This is a remote position. Candidates... ...issues.Investigate and resolve escalated technical issues utilizing... ...first-time ATM settlement training and operational guidance to...Remote workTrainingInternshipWork at officeLocal area
$124.42k - $207.97k
...role, you'll be the engineer teams turn to... ...resolution. You'll also support service centers... ...post-sales technical support for Keysight... ...complex customer escalations by... ...service engineers, remote engineers, and other... ...documentation, and training for service and support...Remote workTrainingPermanent employmentFlexible hours- ...Technical Support EngineerIn This Role, Your Responsibilities... ...technical point of escalation for complex product,... ...Manufacturing, Services Engineering, Logistics,... ...partnership.Knowledge, Training, and Continuous ImprovementCapture... ...Bangna-Tai Bangna, Bangkok, 10260, TH (Remote)...Remote workTrainingWork at officeFlexible hours
- ## Technical Support EngineerApply: Remote Netherlands: Full time: Posted Today: R-100828*... ...skilled Technical Support Engineer (TSE) to provide world-... ...customers succeed. Full training on our equipment and systems... ...communication and de-escalation skills.* Highly organized...Remote workTrainingFull timeWork experience placementWorldwideFlexible hours
$105k - $145k
...Senior Technical Support EngineerMendaera is developing technology... ...Technical Support Engineer to be the first point... ..., knowledge base, escalation paths, and metrics. Reports... ...cannot be resolved remotely, and support the... ...control; deliver technical training for clinical sales,...Remote workTrainingHourly pay- ...Description: The Tier 1 Technical Support Engineer is a critical role in supporting... ..., especially in a remote environment An excellent... ...to identify any gaps in the training plan Provide support for... ...operating procedures (SOPs) Escalate issues not resolvable via the...Remote workTraining
- ...position where you support the same users, the... ...are eager to find a Technical Support Engineer II (Systems Analyst)... ...Troubleshooting Resolve escalated support requests and... ...problems. Provide remote and onsite support for... ...to company-supplied training resources. Receive a...Remote workTrainingWork at officeImmediate startWork from homeShift work
- Technical Support Engineer (L1/Frontline Support)Remote / Boston / Salt Lake City / San Francisco / New YorkThe financial... ...and well-documented cases, and escalating more complex issues to senior support... ...of absence, compensation, and training. Pursuant to applicable laws, we...Remote workTrainingLocal area
$85k - $95k
...electrical construction, technical support, troubleshooting, or... ...seek assistance or escalate Legally authorized... ...with onsite and remote troubleshooting, including... ...to Application Engineers Investigate recurring... ..., and participate in training on new products and technical...Remote workTrainingFull timeRelocationMonday to Friday$175k - $260k
...Job Summary We are seeking a Technical Support Engineer - Federal Customers to... ...assistance, troubleshooting, and escalation support for Versa products... ...) a plus. Location: U.S (Remote or On-site as required) *... ...including job-related skills, training, location, experience,...Remote workTrainingPermanent employmentWork at officeFlexible hours$75k - $95k
Technical Support Engineer Order.co New York, New York, United States About this... ...issues related to the platform, escalating to Product and Engineering... ...configuration. Lead training sessions and create support... ...hybrid flexibility preferred, remote on a case-by-case basis. Share...Remote workTrainingFlexible hours$72k - $112k
...experience in IT support, help desk, or infrastructure... ...clearly, and escalate issues... ...suite executives to engineering and business support... ..., including in a remote environment ~... ...gaps in the training plan Support our... ...rotation and address technical issues while on...Remote workTrainingFull time- ...is the leader in engineering solutions from silicon... ...can be fully remote and work anywhere... ...You know when to escalate and when to dig... ...manage multiple support cases without dropping... ...Doing Provide technical support to... ...customer visits, training, or team meetings...Remote workTraining
$63k - $96k
...to ask for help and support causes—for themselves... ...for our next Technical Support Engineer Integrations to join... ...individual will troubleshoot escalated technical issues,... ...Disseminate updates and training from meetings and... .... As this is a remote position, the salary...Remote workTrainingFull timeFlexible hours- ...Performance Networking Technical Support EngineerCornelis... ...Networking Technical Support Engineers with skills in the... ..., or phone calls), escalating, when necessary, based... ..., providing remote or on-site support as... ...periodic meetings and training, as well as to partner...Remote workTrainingFlexible hours
$64.5k - $129.5k
Technical Support Engineer Carrier Global Corporation, global leader in intelligent... ...of in-office and remote work. Candidates should be... ...product quality, documentation, training, and continuous improvement... ...internal teams to investigate escalated technical issues and support...Remote workTrainingMinimum wageTemporary workWork at office$42 - $52 per hour
...motivated and detail-oriented Technical Support Engineer II to join our dedicated... ...Bridgewater, NJ, or be fully remote for candidates residing in Massachusetts... ...dispatch requests, and escalation of unresolved or complex technical issues. Training and Development:...Remote workTrainingHourly payFull timeWorldwideFlexible hours$56.8k - $65k
...alternative application process. Technical Support Engineer Full Time Technical US 16... ...departments (such as Training, Sales, and Engineering) to... ...customer-reported issues. Escalate complex or unresolved issues... ...Office Suite of products. Remote support experience assisting...Remote workTrainingFull timeWork at officeMonday to FridayFlexible hours- ...We are seeking a Technical Support Engineer to serve as the first point of contact... ...guiding customers through remote resolution. The position... ...progress and next steps. Escalate issues beyond first-line... ...activities within the role’s training and authorization. Coordinate...Remote workTrainingFull timeCasual workWork at officeLocal areaWork from home3 days per week
$79.5k - $106k
...: This is a hybrid remote/in-office role. Medidata... ...solutions to support clinical trials. Celebrating... ...the Team : The Technical Support Engineer is a technical... ...resolve most of the items escalated from the previous... ...web services SQL training/work experience...Remote workTrainingFull timeTemporary workWork experience placementWork at officeFlexible hours
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