Staff Product Designer, AI-Powered SaaS UX

About Artisan At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including CookUnity, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. Role overview You’ll be the second Product Designer on the Artisan team, playing a key role in defining how humans will interact with AI employees and what the future of SaaS will look like. Work closely with the product team and CEO, prototyping and designing new features. Work closely with engineering from feature hand-off through to production launch. Speak to customers regularly to understand their problems and improve our UX. Help define the long-term product vision and roadmap from a UX-led perspective. Build upon our design system. Who you are Product-minded. You care deeply about what drives user outcomes. Obsessed with attention-to-detail. Your designs are pixel perfect and ready for engineering hand-off. Excited to create magical user interactions. Interacting with an AI employee needs to feel magical - you’ll make sure it is. In the weeds. You care about how the design you’re creating will function in production and notice potential error cases and bugs before they happen. High-velocity. We’ve got an extraordinary amount of product to build this year, and you’ll work in harmony with the team to build and iterate fast. 3+ years of Figma product design experience, ideally in fast-growing SaaS companies. Location: San Francisco and New York Team: Product & Design Reports to: CPTO, Sam Stallings Interview process Introductory chat with our recruiter 30-minute call with Gagan, our current sole Product Designer. Take-home trial task. 30-minute trial task review call with Sam, our CPTO. 30-minute culture and values call with Jaspar, our CEO. Our culture and values Founder mindset. Everyone acts like an owner: take initiative, think big, challenge ideas, and push for 10× outcomes. Obsessed with impact. We apply the 80/20 rule, kill sunk costs quickly, and focus on what actually moves the needle. Customer-first, always. Every decision is made with the customer experience at the center. High standards, every detail. Quality matters in everything we ship, from product and code to copy and design. Clear, direct communication. We value candor, fast responses, and feedback. Winning team energy. We bring positive vibes, low ego, zero drama, and genuinely enjoy building together. #J-18808-Ljbffr Artisan AI