Global ITSM Leader: Incident, Change & Problem Management
Pacific Life
Pacific Life is seeking a Senior ITSM Process Owner in Charlotte, North Carolina, to lead and mature global Incident, Problem, and Change Management processes. In this role, you will collaborate with technology and business leaders to enhance operational excellence and process improvements within a hybrid work environment. Qualified candidates will have 8+ years of ITSM experience, strong analytical and communication skills, and ITIL certification. #J-18808-Ljbffr Pacific Life
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