Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Night-Shift Supervisor - Customer Complaints & Resolution

$60.8k - $79.7k

Metropolitan Transit Authority of Harris County

The Metropolitan Transit Authority of Harris County is seeking a Supervisor for Customer Complaints and Resolution. This night shift role involves supervising Customer Resolution Specialists and providing managerial support to call center representatives, while maintaining high standards of customer service. Applicants should have at least five years of experience in a technical/analytical role and two years in a supervisory position, with a strong skill set in leadership and communication. Competitive pay range of $60,800 - $79,700 offered. #J-18808-Ljbffr Metropolitan Transit Authority of Harris County

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Night-Shift Supervisor - Customer Complaints & Resolution in Houston, TX vacancy
  • $60.8k - $79.7k

     ...Supervisor, Customer Complaints and Resolution (Night Shift - 1:00pm - 10:00pm Required) Requisition Number: 7951 Pay Rate: PGR10 Location: Houston, TX, US Category: Customer Service Basic Function: Supervises the day-to-day activities of the Customer Resolution Specialists... 
    Night shift
    Complaints
    Work at office
    Flexible hours

    Metro

    Houston, TX
    2 days ago
  •  ...About the Job:As a Shift Lead, you'll be the driving...  ...charge, resolving customer concerns and ensuring...  ...orders.Resolve customer complaints quickly, maintaining positive...  ...the RGM to achieve resolution.Assist the RGM in...  ...opportunitiesFlexible schedules- day, night and evening... 
    Night shift
    Complaints
    Shift work
    Afternoon shift

    Hunter Super Techs - TurnPoint

    Houston, TX
    4 days ago
  •  ...Additional Duties Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock...  ...hours per week; irregular hours; nights; weekends; and holidays Qualifications...  ..., time-management, and conflict-resolution skills Work Environment... 
    Night shift
    Complaints
    Shift work
    Weekend work

    Sonic

    Houston, TX
    13 hours ago
  •  ...Additional Duties Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock...  ...hours per week; irregular hours; nights; weekends; and holidays Qualifications...  ..., time-management, and conflict-resolution skills Work Environment... 
    Night shift
    Complaints
    Shift work
    Weekend work

    Sonic

    Houston, TX
    3 days ago
  • $16.5 - $24 per hour

     ...Shift SupervisorSkip to main content#Shift Supervisor page is loaded## Shift SupervisorApplyremote type: On-Sitelocations...  ...through a focus on excellent customer service. When there is no manager...  ...their questions, problems and complaints* Promote CVS customer service culture... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Early shift

    CVS Health

    Houston, TX
    2 days ago
  • $16 - $24 per hour

     ...Join to apply for the Shift Supervisor Trainee role at CVS Health 1 day ago Be among the first...  ...of the business (e.g., building customer loyalty through exceptional service) and...  ...customers with their questions, problems and complaints Promote CVS customer service culture.... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Temporary work
    Part time
    Traineeship
    Internship
    Local area
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Early shift

    CVS Health

    Houston, TX
    4 days ago
  • $98.9k - $112.9k

     ...processes that deliver excellence to your customer each time. You will play a key role in...  .... You should have a relentless drive to resolution and a genuine desire to make a positive...  ...Process Management. Key Responsibilities Complaint Identification & AI Automation: Sift through... 
    Complaints
    Local area

    Capital One National Association

    Houston, TX
    4 days ago
  • Overview Production Supervisors are responsible for supervising hourly...  ...include safety, quality, customer service, housekeeping, training...  ...raw materials. This is a night shift position with hours of 6pm-6...  ...reward, discipline or adjust complaints or effectively to recommend... 
    Night shift
    Complaints
    Hourly pay
    Temporary work
    All shifts
    Shift work

    Graham Packaging Company

    Houston, TX
    4 days ago
  •  ...territory to call on regular and prospective customers. Establishes and maintains goodwill...  ...contacts and customers. Assists in resolution of customer problems and ensures...  ...discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation,... 
    Night shift
    Complaints
    Base plus commission
    Private practice
    Work at office
    Local area

    AADCO Medical, Inc.

    Houston, TX
    3 days ago
  • $16.5 - $24 per hour

     ...community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS...  ...pharmacy through a focus on excellent customer service. When there is no manager or Operations...  ...with their questions, problems and complaints Promote CVS customer service culture.... 
    Night shift
    Complaints
    Hourly pay
    Full time
    Part time
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Early shift

    CVS Health

    Houston, TX
    6 hours ago
  • $49.92k - $52k

     ..., MUST Work Weekends & Late-night shifts Location: Houston, Texas Ideal...  ...experience in the Parking, Customer Service, and/or Hospitality...  ...associates, including supervisors, cashiers, valets, attendants...  ...personnel daily. Handle customer complaints and day‑to‑day operational... 
    Night shift
    Complaints
    Full time
    Seasonal work
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift

    Propark Mobility

    Houston, TX
    13 hours ago
  •  ...time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a...  ...must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit... 
    Night shift
    Complaints
    Local area

    TradeJobsWorkForce

    Houston, TX
    2 days ago
  • $15 - $17 per hour

     ...Overview The Shift Manger plays an important role in training,...  ...operation to provide an exceptional Customer Experience. Responsibilities...  .../Handles customer complaints Applies a continuous improvement...  ...periods Flexibility to work nights, weekends, and holidays Preferred... 
    Night shift
    Complaints
    Shift work
    Weekend work

    Pollo Campero

    Houston, TX
    2 days ago
  •  ...with the Director of Front Office and night staff to ensure maximum Front Office operating...  ...each evening/morning. Handle all guest complaints maintaining a satisfactory impression...  ...to stand for the entire scheduled shift. Customer service oriented, ability to multi‑task... 
    Night shift
    Complaints
    Work at office
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Omni Hotels

    Houston, TX
    4 days ago
  • $15 per hour

     ...driven leaders at the HOURLY SHIFT MANAGER level who want to grow...  ...to jump in and own operationsA customer service approach with the ability to limit and manage complaints with professionalismExcellent...  ...work different shifts, including nights, weekends, and holidaysWe are... 
    Night shift
    Complaints
    Hourly pay
    Immediate start
    Shift work

    McDonald’s

    Houston, TX
    1 day ago
  •  ...ALUMINUM MAINTENANCE SYSTEMS OF TEXAS INC is seeking an Afterhours Manager/Supervisor in Houston, Texas. This role involves ensuring productivity, quality, and efficiency standards are met, supervising staff, and resolving operational issues. The ideal candidate will... 
    Night shift

    ALUMINUM MAINTENANCE SYSTEMS OF TEXAS INC

    Houston, TX
    1 day ago
  • $15 per hour

     ...Hourly Shift Manager We are The Kades Corporation, one of the...  ...Management and Quality Control Customer Service Safety and...  ...ability to limit and manage complaints with professionalism Excellent...  ...different shifts, including nights, weekends, and holidays We... 
    Night shift
    Complaints
    Hourly pay
    Immediate start
    Flexible hours
    Shift work

    McDonald's

    Houston, TX
    2 days ago
  • $14 - $22 per hour

     ...About the Job:As a Shift Lead, you'll be the driving force behind...  ...'ll take charge, resolving customer concerns and ensuring every guest...  ...of orders.Resolve customer complaints quickly, maintaining positive...  ...work with the GM to achieve resolution.Assist the GM in screening Team... 
    Complaints
    Shift work
    Afternoon shift

    Hunter Super Techs - TurnPoint

    Houston, TX
    1 day ago
  •  ...services. The “P” comes first, because our customers are at the center of everything we do,...  ...as Co‑Presidents. Position Overview Shift Supervisors are responsible for providing...  ...within the community Resolving customer complaints Assisting the Store Manager with managing... 
    Complaints
    Local area
    Flexible hours
    Shift work
    Afternoon shift
    Early shift

    Pls Financial Services, Inc.

    Houston, TX
    1 day ago
  • $14 - $22 per hour

     ...About the Job:   As a Shift Lead, you'll be the...  ...take charge, resolving customer concerns and ensuring...  .... Resolve customer complaints quickly, maintaining positive...  ...the GM to achieve resolution. Assist the GM in...  ..., evening, and late night ~ Vacation pay and additional... 
    Night shift
    Complaints
    Flexible hours
    Shift work
    Afternoon shift

    Taco Bell

    Houston, TX
    3 days ago
  •  ...Night Auditor Are you a night owl who thrives in a fast-paced...  ...for guests during the night shift, ensuring a seamless experience...  ...hospitality management and customer service. Essential Duties:...  ...guest check-outs, inquiries, and complaints with professionalism... 
    Night shift
    Complaints

    Dalwadi Hospitality Management

    Houston, TX
    1 day ago
  • $19.75 per hour

     ...are hiring immediately for full time SHIFT SUPERVISOR positions. Location : Texas Children...  ...interview. Requirement : Previous customer service, kitchen, and food service...  ...the contact person for employees with complaints or requests for time off. May act as... 
    Complaints
    Hourly pay
    Full time
    Part time
    Local area
    Immediate start
    Remote work
    Flexible hours
    Shift work

    Compass Group, North America

    Houston, TX
    2 days ago
  •  ...Airport Customer Service Supervisor (F9) - IAH Unifi has decades of experience in the aviation...  ..., and any other queries or complaints. Benefits: ~ Flight Privileges...  ...Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.... 
    Night shift
    Complaints
    Bi-weekly pay
    Hourly pay
    Weekly pay
    Full time
    Work experience placement
    Seasonal work
    Immediate start
    Rotating shift
    Weekend work

    Unifi

    Houston, TX
    13 hours ago
  • $15 - $22 per hour

    Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations...  ..., supervise employees, and ensure customer service and food quality standards are...  ...customer service, handling customer complaints, managing cash drawers, and ensuring the... 
    Complaints
    Hourly pay
    Full time
    Shift work

    Burger King

    Houston, TX
    3 days ago
  •  ...Shift Supervisor Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed...  ...and safety. Acts as the contact person for employees with complaints or requests for time off. May act as a mentor, develop employees... 
    Complaints
    Full time
    Part time
    Local area
    Flexible hours
    Shift work

    Compass Group

    Houston, TX
    3 days ago
  •  ...dietary restrictions Handle guest inquiries, concerns, and complaints professionally and promptly, escalating to management when...  ...Employee discount Flexible schedule. Schedule: Day shift Night shift Evening shift Holidays Flexible schedule... 
    Night shift
    Complaints
    Hourly pay
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    MaKiin Concepts Hospitality Group

    Houston, TX
    2 days ago
  • $14 per hour

     ...wage $14 - negotiable based on experience.  ROLE RESPONSIBILITES AND DUTIES: Handle customers Be courteous and cordial to everyone Deal with customer problems and complaints Understand and make a decision based on each individual situation LISTEN to their... 
    Complaints
    Part time
    Shift work

    Fajita Pete’s - The Original in West University

    Houston, TX
    13 hours ago
  •  ...hiring immediately for full and part-time  SHIFT SUPERVISOR positions. Address : University of...  ...: Open availability, shifts may vary. Nights and weekends required. More details are...  ...the contact person for employees with complaints or requests for time off. May act as... 
    Night shift
    Complaints
    Full time
    Temporary work
    Part time
    Summer holiday
    Local area
    Immediate start
    Remote work
    Flexible hours
    Shift work
    Weekend work

    Chartwells HE

    Houston, TX
    5 days ago
  • $20.25 per hour

     ...marketplace of the customer. The job is the...  ...uploaded trucks from a nightly delivery at f the...  ...as assigned by Supervisor or Manager....  ...Handles any customer complaints professionally...  ...relations and problem resolution skills....  ...lbs. during the shift, infrequent lifting... 
    Night shift
    Complaints
    Local area
    Shift work
    Early shift

    FreshPoint

    Houston, TX
    1 day ago
  •  ...and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Monitor and...  ...work duties to staff. Conduct pre-shift meeting with staff and review all information...  ...shifts and flexible schedules, including nights, weekends, and holidays. Must be 18 years... 
    Night shift
    Complaints
    Work at office
    Immediate start
    Flexible hours
    Shift work

    Magnolia Hotels

    Houston, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Night-Shift Supervisor - Customer Complaints & Resolution. Be the first to apply!