In-Store Sales Representative (Full-Time)

Our employees have the power to change lives, in our homes, work and communities. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

Competitive earnings potential: includes an hourly base wage plus UNCAPPED commissions on all Sales.

Responsible for creating sales utilizing exceptional customer service and knowledge of the La-Z-Boy selling process, products and services. Strive to create long-term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La-Z-Boy Designer.

Training Pay: $20 per hour for 2-6 weeks (no commissions)

Average Annual Earning Potential After Training: $55,000 - $75,000+ (inclusive of base and commission)

Sell Luxury. Now Hiring: Professional Sales Representative – La-Z-Boy Furniture Galleries

La-Z-Boy isn't just comfort — it's modern, elevated, and unmistakably stylish. We've redefined the way people see furniture, and now we're looking for someone who can match that energy on the sales floor.

Guiding high-end clients through a premium sales experience.

Creating inspired spaces with world-class furniture and décor.

Curating luxury looks while earning commissions with no ceiling.

A sleek, modern showroom that feels more like a gallery than a store.

Ongoing training in luxury sales, interior trends, and design consultation.

A brand that sells itself — and a team that celebrates success.

Passionate about modern aesthetics and premium materials.

Experienced in sales or retail (luxury experience = a major plus).

This is your chance to turn your love for modern luxury into a high-reward career.

Training Pay: $20.00 per hour for 2-6 weeks (no commission)

After Training: Base pay $13.50 per hour + commission on uncapped written sales - 1%- 6% in commissions on monthly sales based on sales achievement vs goal – commission % increases as performance to goal increases. La Z Boy will not pay less than state/local minimum wage requirements.

Health Insurance through Blue Cross/Blue Shield

~ Optum for Prescriptions In-Network

~ Dental and Vision Insurance

~ Disability Insurance

~ Life Insurance and AD&D

~ Paid Training

~ Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free

~ Tuition Reimbursement (may receive up to $5,250 per calendar year)

~ Employee Assistance Program (Free to all employees!)

~ Financial and legal resources

Drives Sales

Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy

Promote the Design program & assist the Designer to achieve established Design program sales goals

Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.

Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service and continuing contact with all previous and potential customers

Maximize store promotions, marketing initiatives, and grassroots programs

Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.

Responsible for supporting design related functions in the store

Customer Focus

Provide the highest level of customer service to all current and future customers

Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process

Effectively use Podium to ensure customer satisfaction and future follow-up

Make sound business decisions to deliver customer satisfaction and promote team environment

Provide support by being responsive to incoming phone calls and emails

Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience

Maintain a positive working relationship with all store employees

Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals

Help promote and champion a culture of sales and service

Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness

Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries

Show a sense of urgency, enthusiasm and excitement with the store team and customers

Consistently schedule deliveries with customers

Responsible for opening and closing of the store

High School Diploma or equivalent

Previous selling experience and ability to close a sale strongly preferred

Excellent communication, customer service skills, and organizational skills

Ability to work evenings, weekends and holidays as required

Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint

Bachelor's degree in Business or a related field

Subject to inside environmental conditions

At La-Z-Boy, we prioritize clear communication and reward outstanding talent! To help you make an informed decision, we're sharing key information about our pay practices.

Training Pay: $20 per hour for 2-6 weeks (no commission)

Average Annual Earning Potential After Training: $55,000 - $75,000+ (inclusive of base and commission)

The company will not pay less than state/local minimum wage requirements

Post-Training Pay:

Base Pay: $13.50 per hour

Commission: UNCAPPED commissions on written sales. 1 - 6% in commissions on monthly sales based on sales achievement vs goal – commission % increases as performance to goal increases.

Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.

Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company's Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. xhyhwjd

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at -z-boy.