Systems Engineer

About Us

Company Overview

Unified Door & Hardware Group (UDHG) is a premier provider of commercial door frame and architectural hardware solutions serving customers across North America. UDHG supports a wide range of construction and architectural projects delivering specialized expertise professional installation and reliable service to commercial institutional and multi-family markets.

As part of Foundation Building Materials (FBM) a leading construction materials distribution company UDHG operates within a broader organization that combines scale specialty expertise and a customer-first mindset. Together FBM and UDHGs 8000 team members are committed to operational excellence innovation and employee development. As the organization continues to grow and evolve we are investing in strong forward-thinking talent to support our long-term success.

Overview

Position Overview

The Systems Engineer is responsible for the analysis design security and long-term operation of the systems that support UDHGs corporate and manufacturing locations. The position works with business users IT cybersecurity and plant personnel to understand system requirements and develop technical solutions that meet those needs.

This position serves as the technical owner for assigned infrastructure platforms. The Systems Engineer evaluates technical options develops system specifications establishes standards and makes recommendations concerning architecture security capacity availability and disaster recovery.

The primary focus of the position is infrastructure engineering and systems analysis. Routine help desk tickets basic end-user support printer maintenance and equipment installation are handled by Level 1 and Level 2 support resources. The Systems Engineer becomes involved when an issue requires advanced analysis a system change or a permanent technical solution.

Responsibilities and Qualifications

Key Responsibilities

Systems Analysis and Design

• Meet with business IT cybersecurity and personnel to understand operational needs and translate them into system requirements.
• Analyze existing systems and identify changes needed to improve security availability capacity performance or supportability.
• Design and document infrastructure solutions involving servers virtualization storage cloud services identity networking backups and disaster recovery.
• Develop system specifications architecture diagrams configuration standards testing plans implementation plans and rollback procedures.
• Evaluate technical alternatives and recommend solutions based on business need security risk cost system compatibility and long-term support requirements.
• Test and modify infrastructure systems before changes are placed into production.
• Determine the technical approach for assigned infrastructure projects within established IT and security policies.

Infrastructure Engineering

• Design configure and maintain Windows Server environments and related infrastructure services.
• Serve as the technical owner for Active Directory Group Policy DNS DHCP file services and other assigned Windows services.
• Design and maintain VMware ESXi and Proxmox virtualization environments including virtual machines clusters storage replication and capacity planning.
• Plan and lead server operating-system virtualization storage and infrastructure upgrades.
• Review system performance capacity backup results security events and availability trends to identify risks before they interrupt operations.
• Develop and maintain technical standards for server configuration virtualization patching backups access monitoring and recovery.
• Design and test backup restoration disaster-recovery and business-continuity procedures.
• Lead the technical work associated with infrastructure migrations system replacements new-location deployments and company integrations.

Microsoft Cloud and Identity

• Design and maintain Microsoft 365 Microsoft Azure Microsoft Entra ID and hybrid identity services.
• Establish standards for user access authentication role-based permissions multifactor authentication and conditional access.
• Review access and identity configurations for security consistency and business need.
• Design and maintain endpoint-management solutions using Microsoft Intune Configuration Manager/SCCM or similar platforms.
• Develop automation using PowerShell or other appropriate tools to reduce manual administration and improve consistency.
• Evaluate changes to Microsoft cloud services and determine their effect on UDHG systems and users.

Network and Security Engineering

• Analyze network requirements involving TCP/IP DNS DHCP VLANs routing switching Wi-Fi VPNs firewalls and remote access.
• Design or recommend changes to corporate LAN WAN wireless and remote-access environments.
• Establish technical requirements for network segmentation access controls monitoring and secure remote connectivity.
• Review network performance and security data to identify capacity concerns recurring problems and potential risks.
• Work with cybersecurity personnel to evaluate vulnerabilities determine remediation methods and plan infrastructure security improvements.
• Perform root-cause analysis following significant or recurring infrastructure incidents and develop permanent corrective actions.

IT and OT Infrastructure

• Serve as the infrastructure engineering resource for systems that connect corporate IT services with manufacturing OT environments.
• Work with the OT Systems Engineer to define ownership access security connectivity backup and recovery requirements for shared systems.
• Design infrastructure supporting OT-related servers virtual machines storage identity services backups and network connectivity.
• Develop and maintain secure separation between corporate IT and plant-floor OT networks.
• Review proposed infrastructure changes for their effect on production systems and manufacturing operations.
• Coordinate joint IT and OT incident response when an event affects shared infrastructure.
• Ensure changes to production-controlled systems are reviewed and approved by the appropriate OT owner before implementation.

Projects and Technical Decisions

• Lead infrastructure projects from requirements gathering through design testing implementation and post-implementation review.
• Develop project scope technical requirements resource needs risks and implementation schedules.
• Evaluate infrastructure products service providers and vendor proposals.
• Provide technical recommendations for system purchases renewals replacements and service agreements.
• Make or recommend decisions that affect infrastructure security availability capacity cost and business continuity.
• Coordinate technical work performed by vendors and confirm that completed work meets UDHG standards.
• Maintain current documentation for assigned systems technical decisions configurations dependencies and recovery procedures.

Advanced Technical Support

• Serve as the escalation point for infrastructure incidents requiring advanced systems analysis or changes to the underlying environment.
• Determine whether recurring incidents require a configuration change architecture change automation replacement or additional controls.
• Provide technical direction to Level 1 and Level 2 support personnel.
• Create procedures and troubleshooting documentation that allow routine issues to be resolved without engineering involvement.
• Participate in an on-call escalation rotation for significant infrastructure or business-continuity incidents.

Additional Responsibilities

• Maintain knowledge of changes affecting assigned infrastructure platforms.
• Follow company requirements related to cybersecurity change control documentation purchasing and system access.
• Perform other related duties consistent with the positions primary systems-engineering responsibilities.

Required Qualifications

• Bachelors degree in information technology computer science information systems or a related field or equivalent professional experience.
• Seven to ten years of progressive experience in systems administration infrastructure engineering or enterprise technology.
• Experience analyzing business or technical requirements and translating them into system specifications and infrastructure designs.
• Advanced knowledge of Windows Server Windows 10/11 Active Directory Group Policy DNS DHCP file services and related technologies.
• Strong experience with VMware ESXi Proxmox or comparable enterprise virtualization platforms.
• Experience designing and supporting Microsoft 365 Microsoft Azure Microsoft Entra ID and hybrid identity environments.
• Experience with Microsoft Intune Configuration Manager/SCCM or another enterprise endpoint-management platform.
• Strong knowledge of TCP/IP routing switching VLANs Wi-Fi VPNs firewalls and network segmentation.
• Experience with enterprise backup recovery replication monitoring patch management and endpoint-security systems.
• Experience planning and leading infrastructure upgrades migrations integrations or system replacements.
• Proficiency with PowerShell scripting and systems-administration automation.
• Ability to evaluate technical options identify risks and explain recommendations to both technical and nontechnical audiences.
• Ability to manage infrastructure incidents where decisions may affect production security or business continuity.

Preferred Qualifications

• Systems-engineering experience in a manufacturing distribution or industrial environment.
• Experience working with IT and OT systems in the same operating environment.
• Knowledge of industrial network segmentation production availability manufacturing cybersecurity and secure remote access.
• Familiarity with MES ERP SCADA HMIs industrial computers barcode systems and other plant technology.
• Experience designing highly available infrastructure and disaster-recovery solutions.
• Experience supporting storage systems clustering replication and multi-site environments.
• VMware Microsoft Azure Microsoft 365 CompTIA Network CompTIA Security or comparable certifications.

Work Environment

• This is an on-site or primarily on-site position supporting corporate and manufacturing operations.
• Work may occasionally be performed in production areas where plant safety requirements apply.
• Occasional after-hours weekend maintenance-window or emergency support is required.
• The position participates in an on-call escalation rotation.
• Limited travel to other company locations may be required.
• The employee may occasionally need to move or connect technology equipment during infrastructure projects. Equipment installation and repair are not primary responsibilities of the position.

Success Measures

• Infrastructure designs meet documented business security and technical requirements.
• Systems remain available secure supportable and adequately sized for business needs.
• Infrastructure changes are properly tested documented approved and completed with limited disruption.
• Recurring incidents are reduced through root-cause analysis and permanent corrective action.
• Backup and recovery procedures are documented tested and capable of meeting business recovery requirements.
• IT and OT systems maintain appropriate separation access controls and ownership.
• Infrastructure projects are completed within the approved scope schedule and budget.
• Technical documentation and support procedures are accurate and current.
• Level 1 and Level 2 support teams can resolve routine issues without unnecessary engineering escalation.

Compensation and Benefits

Reports To

Director Enterprise Cloud Technology & Security

Compensation

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience qualifications and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

• Base: $128000 - $150000 per year
• Bonus: 10% Target Bonus
• Total Compensation (Base Bonus): The successful candidate could reasonably expect a Total Compensation Package in the range of $134000 - $173000

Benefits

At UDHG were committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness Hospital Indemnity Accident Coverage
• Legal Insurance Plan
• Paid Time Off & Paid Holidays
• Generous 401(k) plan with company match

Statements

Equal Opportunity Employer

Unified Door and Hardware Group is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race color religion sex pregnancy (including childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression national origin age disability status genetic information veteran status or any other characteristic protected by federal state or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed please contact Human Resources at .

Posting Period

This job will be posted for at least 5 days starting on the initial post date reflected above.

Required Experience:

IC