Information Technology Analyst

Job Description

The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role.

Key Responsibilities:

ERP & Business Systems

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• Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes
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• Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic
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• Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP
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Cloud Infrastructure & Platform Management

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• Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage)
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• Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC
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• Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance
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Identity & Access Management

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• Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users
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• Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls
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Network & Security Administration

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• Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec)
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• Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication
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Application Development & Database Management

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• Design and optimize SQL Server databases with replication strategies for data integrity and high availability
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• Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems
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• Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts
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Education & Certifications Desired:

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• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required.
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• Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred
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Technical Skills Needed:

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• Strong proficiency in Epicor Kinetic ERP administration and development
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• Experience with Salesforce administration and CRM integrations
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• Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration
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• Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo)
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• Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management
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• Experience with VMware vSphere/ESXi virtualization
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• Strong database skills with Microsoft SQL Server
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• Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash
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• Bachelor’s degree desired but not required.
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• 3+ years of IT experience.
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Preferred Experience:

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• 2+ years of experience in enterprise IT environment
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• Experience with MuleSoft or similar integration platforms
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• Familiarity with RMM tools (NinjaOne, Kaseya)
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• Understanding of VoIP/SIP systems
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