General / Kitchen Manager

Job Description

Job Description

Benefits:

• Health insurance
• Wellness resources
• Competitive salary
• Dental insurance

Ben & Lynn's Chicken is opening its first location, and we're looking for the person who will run it, someone who can taste a batch of tenders and know instantly whether it's right, and who makes every guest and every crew member feel like they matter the second they walk in. This is a ground-floor role: run one store exceptionally well, and you'll be first in line to run several.

About Ben & Lynn's Chicken
Ben & Lynn's Chicken is a fast-growing quick-service concept built around one thing: a genuinely great fried chicken sandwich, made consistently, served fast, by people who are glad to be there. We're starting with our first store, with plans to expand to multiple locations in market in the near term. We're building the leadership team now that will carry that growth, which means the person we hire for this role has real room to grow with us.

About the Role
Twelve months in, this store is running like a well-oiled machine: food comes out right every time, tickets move fast, the crew is trained and takes pride in the shift, and guests notice the difference the moment they order. You've built a team that likes coming to work and holds itself to a high bar without you having to stand over their shoulder. Ownership trusts you enough to start handing you the next location.

What You'll Do
•      Own the kitchen and the floor: food quality, ticket times, cleanliness, and guest experience, every single shift.
•      Taste and check product throughout the day. When something's off, seasoning, breading, oil temp, hold times, catch it, name it, and fix it before it ever reaches a guest.
•      Hire, train, schedule, and coach a crew that's proud of where they work. Set the tone: friendly and warm with guests, fair and firm with the team.
•      Run the store's numbers, labor, food cost, waste, and ordering, like it's your own business, because the better you run it, the more of them you'll get to run.
•      Hold the line on food safety and health standards without turning it into a chore for the team.
•      Resolve guest issues on the spot, turning a bad moment into a reason to come back.
•      Partner directly with ownership as we open new locations, helping train the managers who'll run them.

What We're Looking For

Required
•      Real hands-on culinary experience. Whether that's from working the line, cooking as a chef, or managing a kitchen. You know what “right” tastes like, and you know how to fix it when it isn't.
•      2+ years managing a restaurant kitchen, shift, or team, in QSR, fast-casual, or full-service.
•      A genuine hospitality instinct, you like people, you like making their day better, and it shows without you having to try.
•      A track record of building a crew that actually wants to be there, not just one that shows up.
•      Comfortable with the pace, heat, and standards of a high-volume kitchen.
•      Basic comfort with the financial side of running a store, including labor percentage, food cost, ordering. Or the drive to learn it fast.

Preferred
•      ServSafe Manager Certification or equivalent food safety certification.
•      Experience opening a new restaurant or helping scale a growing brand.
•      Prior exposure to multi-unit operations, or a clear stated ambition to get there.

Where This Role Goes
This job starts as general manager of one store. It won't stay that way for long. As Ben & Lynn's adds locations in market, our first call for area manager and multi-unit leadership roles goes to the people already proving they can run a great store — with more responsibility, more pay, and more benefits following as fast as you can grow into them. How far this goes is really up to you.

Compensation & Benefits
Salaried, exempt position. Compensation is competitive and based on experience, with a clear path to increases tied to store performance and growth into multi-unit responsibility. Full details provided during the interview process.