Program Manager

Program Manager

Pay Rate $75.00/hour to $83.85/hour

Duration One Year

Location - Oakland, CA - Hybrid, 1-2 Days / month onsite with prior notice

TOP THINGS LOOKING FOR:
1) ERG/ENG Program Management 2) Change Management 3) Employee Engagement



TOP SKILL SETS LOOKING FOR:
1) Technical - Understanding of ERG operations and frameworks, advancing strategy & insights to action. 2) Soft Skills: relationship management/rapport building, executive presence, storytelling, ability to create clarity out of ambiguity.



Department: Organizational Culture/Coworker Inclusion & Belonging

Department Overview
The Coworker Inclusion and Belonging team champions the "Power of We" at Utility Company. A key component of Utility Company's Organizational Culture strategy- fostering alignment between behaviors, competencies, and execution to create a workplace rooted in inclusion and belonging. Through enterprise-wide initiatives focused on enhancing the coworker journey from hire to retire, the team supports efforts to:
• People: Cultivate an inclusive environment where coworkers and leaders thrive
• Safety: Ensure psychological safety and equitable work practices
• Engagement: Strengthen workplace connections and a sense of belonging
• Place: Build work environments that celebrate inclusion and belonging


These efforts reinforce Utility Company's virtues, empowering coworkers at every level to lead with clarity, champion inclusion, and drive a culture of excellence rooted in continuous improvement and engagement.



About the Role
We are seeking a strategic and highly motivated Inclusion & Belonging Program Manager, Principal to join our Coworker Inclusion & Belonging (CI&B) team. This manager-level individual contributor will play a pivotal role in advancing our culture of inclusion by leading the enterprise-wide Employee Resource Group (ERG) and Engineering Network Group (ENG) program and supporting 8 Functional Area Inclusion Councils embedded in business units.


The Program Manager, Principal will ensure ERGs/ENGs thrive as platforms for leadership development, community impact, and business alignment, while enabling Inclusion Councils to design and deliver action plans that foster belonging across the enterprise. This role requires strategic vision, operational excellence, and the ability to influence without authority in a highly matrixed organization.



Key Responsibilities
ERG Program Leadership
• Manage the strategy, governance, and operations of ERGs across the company.
• Partner with ERG/ENG leaders and executive sponsors to set annual priorities, KPIs, and leadership development opportunities.
• Ensure ERG programs align with enterprise CI&B strategy and business goals.
• Provide tools, resources, and oversight of budgets, charters, and succession planning.



Inclusion Councils Leadership
• Partner with Functional Area Inclusion Councils to guide the development and execution of annual inclusion action plans within their business units.
• Deliver data, insights, and best practices to inform decision-making and progress.
• Provide consultation to council leaders to build accountability, alignment, and measurable impact.
• Support councils in embedding inclusion and belonging practices into daily operations and workforce strategies.



Governance & Change Management
• Establish clear governance models, operating principles, and success measures for ERGs/ENGs and Councils.
• Drive adoption and scalability of inclusive practices across the enterprise.
• Act as a trusted advisor to leaders and stakeholders, building influence without direct authority.



Measurement & Reporting
• Develop dashboards, scorecards, and regular reporting that track progress on ERG/ENG groups and Inclusion Council goals.
• Translate data into actionable insights and narratives for leadership, business units, and external reporting.
• Evaluate impact across culture, career, community, and customer outcomes.



Desired Qualifications
• Bachelor's degree in Human Resources, Organizational Development, Business, or related field (Master's preferred).
• DEI practitioner certification (e.g., Cornell, Georgetown, SHRM, or equivalent) or significant applied experience in DEI program management.
• 5-7 years of program management, organizational development, or HR/DEI experience, preferably in a complex or unionized environment.
• Proven ability to lead enterprise-scale inclusion programs and influence without direct authority.
• Experience in data analysis, insights, and reporting to guide strategy.
• Strong facilitation, communication, and relationship management skills.



Core Competencies for High-Performing Inclusion Departments
• Strategic Agility - Translates organizational strategy into actionable ERG/ENG and Inclusion Council plans.
• Inclusive Leadership - Models belonging and equity while empowering diverse teams to lead.
• Data-Driven Decision Making - Interprets data, leverages insights to shape plans, measure outcomes, and inform leaders.
• Influence & Collaboration - Mobilizes people across business units and functions without direct reporting lines.
• Change Leadership - Builds buy-in and navigates complexity to advance a culture of inclusion.
• Operational Excellence - Establishes governance, tools, and scalable processes that ensure sustainability.
• Results Orientation - Balances culture-building with measurable business and people outcomes.

Benefits: (employee contribution)
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan


We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.