Customer Account Manager
Thumb Insurance
Job DescriptionJob DescriptionThis is a full-time, on-site role for a Customer Account Manager located in Lapeer, MI. The Customer Account Manager will be responsible for building and maintaining strong client relationships, identifying opportunities to offer tailored insurance solutions, and addressing client inquiries and concerns promptly. Key duties include managing client accounts, ensuring customer satisfaction, processing renewals, and assisting with claims or policy changes. The Account Manager will collaborate closely with other team members to achieve client goals and contribute to the overall success of the agency.
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