Billing Specialist
US Department of Veterans Affairs
Job TitleReimbursable Billing TechnicianJob DescriptionDuties include but may not be limited to the following:Cooperates with personnel within other organizational units in the wider employing organization to solve revenue problems applicable to Veteran accounts.Receives workload from multiple worklist systems, electronic and mail notifications, VA specific internal and external data applications, emails, letters, and face-to-face customer service interactions.Obtains data and other information from VA-specific change notifications and ad-hoc reports to proactively or retroactively correct 1st and 3rd party billing.Performs daily reviews, audits, and/or corrective actions in response to workload activities or requests received directly from Veteran customers, OGC, internal and/or external compliance and quality measurement and performance teams, and the VA Office of the Inspector General (OIG).Provides accurate and proficient guidance to all customer groups regarding debt relief options such as formal repayment plans and waivers and interpreting insurance policy coverages, VA eligibility benefits, and other factors that impact Veteran financial accounts for both 1st and 3rd Party billing.Work Schedule: 8:00am - 4:30pmVirtual: This is not a virtual position.Position Description/PD#: Reimbursable Billing Technician/ PD30665ARecruitment Incentives: AuthorizedCritical Skills Incentive (CSI): Not ApprovedPermanent Change of Station (PCS): Not Authorized
$31.2k - $41.6k
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