Appian SME

Senior Software Engineer – Appian SME

This is a position for an Appian Software Engineer SME. The Appian Software Engineer will participate as a member of an Agile development team and be responsible for new application development, enhancements to existing applications, and production application support. The engineer will be responsible for producing deliverables across the whole application lifecycle including production incident triage and end-user communication, ticket refinement, sizing and impact analysis on backlog items, design documentation, formal unit testing and test design, deployment and code management, peer reviews, and agile sprint ceremony participation.

As an SEIII, the engineer serves as the senior-most developer on an agile development team consisting of 3-6 other developers. The engineer acts as development liaison between Product/Business Analysts and Quality Assurance Testers. This is a hands-on execution role accountable for development of application code, while ensuring compliance with corporate and regulatory policies.

Primary Responsibilities

• Development Execution: Hands-on technical design, coding, testing, deployment, and maintenance. Implement new technologies and follow development standards by properly using the bank’s existing Appian PaaS environment. Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s).
• Functional Design: Collaborate with Product Owners, Business Analysts and UX Design teams to produce design artifacts used to guide application development. Use expertise in Appian platform and Appian-specific capabilities to inform implementation decisions, impacts, task estimations, and quality assurance activities. Understand business processes in order to ensure security model implementation reflects best-practice principles such as least-privilege and avoidance of toxic role combinations.
• Technical Architecture and Design: Author systems architecture documentation, technical specifications, and technical tasks aligned to user stories, with traceability to concrete technical components. Create and maintain developer-friendly documentation that is founded in architecture components, well defined, and easily traced from high to low level detail. Maintain accurate systems data as part of enterprise-wide technology tracking tools. Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Understand and provide guidance for integration patterns with upstream or downstream systems, both internal and external to the bank.
• Team Collaboration: Effective formal and informal communication with stakeholders, product owners, scrum masters, and technology teams. Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects. This role requires a significant collaboration with multiple team members and stakeholders.
• Innovation: Keep current with latest Appian capabilities and be able to recommend and execute implementation of new features as they are released.
• Compliance: Adhere to internal control standards and address audit points and regulatory issues. Escalate risk-related concerns to management as needed.

Education and Experience (Required)

Degree: Minimum of an Associate's degree and 5 years’ systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 5 years’ systems analysis/application development experience. Appian Platform Expertise: Hands-on experience with Appian. Appian Associate Developer Certification required. Appian Senior or Lead Developer Certification desired. Experience with Appian version 23.1 or newer required. Should be proficient with Synced Records, Integration Objects, and Advanced SAIL UI development. Experience with Appian application administration including process monitoring, memory and resource management, package management and deployment, security modeling, health checks, and Appian Support interaction. Database: Hands on experience with relational databases (MariaDB/MySQL or MS SQL Server), with at least rudimentary capabilities as a DBA – including demonstrated experience with data architecture, table design, query optimization and performance monitoring, stored procedure development. Testing and Quality Assurance: Demonstrated experience with unit testing of Appian objects and process models. Ability to produce risk-based test plans and guidance to enable QA teams to validate work performed. Soft Skills: Technical leadership, problem-solving, communication, time-management, cross-functional team coordination, solution demos.

Education and Experience Preferred

Tools: Jira, Confluence, Figma, ServiceNow Technical Expertise: Hands-on experience with full stack software engineering, object-oriented languages (preferably C# in.NET, or Java in the case of Appian plugins), front-end Javascript/HTML frameworks (preferably Angular), data access technologies (preferably Entity Framework and SQL), software packaging tools (preferably NuGet and NPM), source code management tools (preferably Gitlab). Some experience with SIEM tools (preferably Splunk) and log management platforms (preferably Kibana). Analytics and Reporting: Power BI, Tableau, etc Optional Appian-specific Experience: Experience with Case Management Studio, Process HQ, SAML Group/Role Sync, AI Skills including GenAI Prompts. DevOps: CI/CD pipelines, YAML, some DevOps toolsets (Git, GitLab, Artifactory, NuGet, NPM, NodeJS, Docker, Kubernetes, Azure DevOps, MS Build, or SonarQube), some scripting experience (YAML, PowerShell, Linux/Bash, or Perl). Test Automation (Selenium, Jmeter) Financial Industry Experience: Some experience with client management, core banking, payments, financial reporting, or fraud/AML management solutions. Institutional Financial Products (Corporate Trust Accounts, Investment Funds, Bonds, Structured Finance, Collateralized Loan Obligations, etc.)