Site Security Manager

Site Security Manager (SSL)

Securitas Security Services USA, Inc. is a global leader in protective services, delivering innovative security solutions through industry-leading personnel, technology, and expertise. Our mission is to help make your world a safer place by protecting people, property, and assets while fostering long-term partnerships with our clients and communities.

Position: Site Security Manager (SSL)

Location: Houston, TX

Compensation: $100,000 - $102,000 annually. Compensation is based on experience, qualifications, and applicable market factors. Comprehensive benefits are available.

What You'll Do

As a Site Security Manager (SSL), you will provide leadership and operational oversight for a large-scale security program, ensuring contract compliance, service excellence, and customer satisfaction. This role is responsible for managing daily security operations, leading security personnel, supporting business objectives, and serving as the primary liaison between Securitas and client leadership. The ideal candidate is a strategic thinker with strong operational, client relationship, and people leadership skills.

• Lead and oversee day-to-day security operations for assigned client site(s).
• Develop and execute weekly, monthly, and quarterly operational objectives aligned with organizational goals.
• Monitor operational performance metrics and provide updates to senior leadership.
• Partner with cross-functional teams to support business initiatives and client objectives.
• Recruit, hire, develop, and retain high-performing security professionals.
• Establish performance expectations and monitor employee productivity and accountability.
• Conduct performance reviews, coaching sessions, and corrective action processes when necessary.
• Identify training opportunities and ensure completion of all required employee development programs.
• Facilitate team meetings to communicate goals, recognize achievements, and share best practices.
• Build and maintain strong client relationships through regular communication and engagement.
• Resolve client concerns and service issues in a timely and professional manner.
• Conduct quality assurance inspections and evaluate Security Officer and Field Supervisor performance.
• Manage staffing, scheduling, payroll support, and administrative functions for assigned operations.
• Ensure compliance with contract requirements, post orders, company policies, and regulatory standards.
• Support budget management, operational reporting, and financial performance initiatives.
• Respond to critical incidents and operational emergencies as needed.

Who You Are

An ideal candidate brings:

• Strong leadership presence with the ability to motivate and develop diverse teams.
• Excellent communication, relationship-building, and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Sound judgment and decision-making skills under pressure.
• High level of professionalism, accountability, and integrity.

Required Qualifications

• Bachelor's degree in Criminal Justice, Business Administration, Management, or a related field.
• 4-6 years of progressive leadership experience in security operations, operations management, or related fields.
• Valid driver's license with a clean driving record.
• Experience leading teams and managing employee performance.
• Strong understanding of contract security operations and service delivery.
• Proficiency with Microsoft Office applications.
• Ability to analyze operational and financial data to support business decisions.
• Availability to respond to operational emergencies outside normal business hours.

Experience That Sets You Apart

• Experience managing large security programs or contract security operations.
• Prior leadership experience within the security industry.
• Scheduling and workforce management experience.
• Client-facing account management experience.
• Knowledge of compliance requirements, security best practices, and risk management principles.
• Experience using Salesforce, HRIS platforms, SmartSheet, or similar business systems.
• Proven track record of improving employee engagement, retention, and operational performance.
• Experience managing budgets and financial performance metrics.

Why You Would Want to Join the Team

• Lead a critical security program for a globally recognized industry leader.
• Work directly with clients and senior leadership to shape operational success.
• Access opportunities for advancement within a growing global organization.
• Develop your leadership skills through meaningful operational and strategic responsibilities.
• Join a collaborative culture focused on innovation, accountability, and service excellence.
• Make a direct impact on client satisfaction, employee development, and business performance.
• Receive a competitive salary, comprehensive benefits, paid time off, retirement savings opportunities, and professional development support.