Busser & Expeditor

Job Description

Job Description

The Expediter and Busser assists the Food & Beverage Team in providing customized beverage service to each customer in a friendly, energetic and timely manner. Responsible for helping to clean and maintain the bar area. Associates are passionate about guest service and have the ability to communicate effectively and multitask. The ideal Associate takes ownership of a situation and follows up on every request. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.

A Day in the Life: 

• You will approach each guest interaction with the mindset of exceeding guest expectations

• You will embrace the culture personifying it in daily interactions with guests and associates alike

• You will help create an energized bar experience through friendly and personalized service

• You will assist with the organization and cleanliness of the bar/restaurant operation

• You will clean dishes, glassware and silver as needed

• You will sweep, mop and wipe restaurant and bar area as needed

• You will stock product as needed

• You will take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are at their peak at all times

• You must be able to work a flexible schedule, including shift work, evenings, and weekends

• You will regularly lift trays of beverages or food items weighing up to 50-lbs. on a regular and continuing basis

• You will organize and run cold/hot food from multiple areas in a timely and efficient manner

• You will assist servers and management bus, clear, sanitize and reset tables for service

• You will stock and keep designated expo and bussing areas free of debris and clutter

• You will assist guests with any and all needs as requested within the scope of our availability

• You will complete running side work, and closing duties as defined by a supervisor or manager

• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements

• The ability to work a flexible schedule, including shift work, weekends, and holidays

• The legal ability to serve alcohol in the State/Province

• Knowledge of state and local guidelines regarding service of alcohol

• Food safety certification and/or alcohol service training recommended

• The ability to lift trays of beverages or food items weighing up to 50 lbs. on a regular basis

• The ability to help create an energized bar atmosphere through friendly and personalized service

• Being a motivated self-starter

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Benefits: Full Time Associates:  

• Comprehensive benefits package including medical, dental, and vision  

• Life insurance 

• Pet Insurance

• Short and long-term disability 

• Paid time off and holidays 

• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)

• 401K Savings Plan, 50% matching up to 10% of compensation

• Associate referral program 

• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

• Fundraising matching funds program 

• Team volunteer opportunities 

• 24/7 chaplain services 

• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.