Credit Resolution Specialist

One of our healthcare clients is looking to hire a Credit Resolution Specialist for a full-time, onsite position in Tempe, AZ!The information below covers the role requirements, expected candidate experience, and accompanying qualifications.What You'll DoManage and resolve outstanding customer and account balancesResearch account discrepancies and determine appropriate resolutionsCommunicate professionally with customers regarding balances, payments, and account questionsFollow up on aging accounts and outstanding itemsMaintain accurate documentation of account activity and resolution effortsPartner with internal teams to resolve billing, payment, and account issuesMeet established productivity and quality goalsProvide professional, solutions-focused customer service throughout the resolution processWhat We're Looking ForExperience in collections, credit resolution, accounts receivable, billing, revenue cycle, or a related customer-facing financial roleHealthcare experience most recentlyStrong communication and customer service skillsComfortable handling account and payment-related conversationsStrong attention to detail and follow-throughAbility to research issues and problem-solve independentlyComfortable working in a fast-paced, metrics-driven environmentStrong computer and data-entry xhyhwjd skillsBenefits & PerksBase + Comprehensive benefits packageQuarterly bonus, up to 20% annuallySign-on bonus of $7,500Complimentary onsite lunch dailySupportive, team-oriented work environmentOpportunity for continued professional growthIf you're a strong communicator who enjoys problem-solving and helping customers reach a resolution, we'd love to connect.