Senior Applications Engineer

Senior Applications Engineer

Corporate Headquarters - Charlotte, NC 28278

Overview

Position Type Full Time Education Level High School Travel Percentage Up to 40% Category Engineering

Description

Primary Purpose and Function:

• Technically support Sales and Distribution in line with the Corporate business model and mission statement.
• Support a variety of tasks as outlined in the RES Request for Engineering Services.
• Pre-sale/Post-sale projects, Machine demonstrations, Machine Specifications, Distributor support, Training, Show, Events and Documentation
• Main focus - Mill Products - 4 and 5 Axis Machines and Laser EX Integrations

Responsibilities:

• Technical Support - OAC Sales, Distributor Sales, Applications and Service, including Answer man and CRM's.
• Technical Support - new products, features and functions (internal and external). Focus on high end products (4 and 5 axis capability) and machines with Laser Integration. Customer Training - first-time a machine is installed in a territory, high tech products, automation, gantries, multi-function lathes.
• Demonstrations/Test Cuts - customer specific, shows and events at OAC and the Tech Centers
• Post Sale Project Support - Turnkeys, Run-offs, Distributor request, visits related to technical issues, process issues and machine performance.
• Prepare and provide turnkeys, machine specifications and cycle time estimates
• Documentation - demo reports, trip reports, technical reports, Application Bulletins
• Showroom and machine maintenance - installation and prep machines to ship
• Travels in support of the duties/task listed above

Qualifications

• High School or Equivalent
• License/ Certificate
• Trade School
• Associates Degree (Preferred)
• Bachelor's Degree (Preferred)
• Math, PC Skills, Communications and report writing
• SME, Manufacturing/Machining Experience
• Manufacturing - Machine Tool
• Familiar with the type of components being machined/processed in various industries - Oil/Energy, Aerospace, Construction, Fluids And or Medical.
• Familiarity with modern CNC machines and controls (preferably Okuma)
• Familiarity with current cutting tools.
• Familiarity with a wide range of manual and hydraulic work holding
• Familiarity with robotic systems
• Familiarity with SPC.
• Familiarity with PC applications - CAD/CAM, AOT, CAS, 3DVM, VeriCut and Modeling software
• Ability to write documents, reports and power points