Sales Associate Boutique FitnessWellness

What this role asks of you Reliable, recurring availability, especially nights, weekends, and early mornings. Members build relationships with the people who know their name, and the team relies on each other to show up. A confident, self‑directed work style: you can step into a shift, take ownership, and move things forward. Comfort with the physical side of the studio: cleaning, laundry, and suite resets are part of every shift alongside the sales and front‑desk work. Independent shift coverage, including opening and closing. Comfort in brief high‑heat environments (140°F+) during suite resets, and able to lift up to 50 lbs. Reliable transportation: Pleasanton, Dublin, or Livermore area preferred. Responsibilities Greet every first‑time guest with a warm, professional welcome and lead a compelling studio tour. Conduct a genuine discovery conversation to understand each guest's wellness goals. Present memberships and packages with confidence, handle objections, and close in the moment. Follow up with leads via phone, text, and CRM to convert open opportunities. Meet studio performance targets for first‑time visit conversions, upgrades, and retention. Open and/or close the studio with full ownership — on time, every time. Check in members, manage the appointment schedule, and accurately process POS transactions. Handle member account updates, upgrades, cancellations, and billing questions with professionalism. Answer calls and respond to member inquiries accurately and warmly. Support local outreach, community events, and authentic studio content to grow visibility. Flag operational or member concerns to the manager or owner promptly. Reset infrared sauna suites completely between every appointment: sanitize all surfaces, replace towels, reset iPad, check temperature, lighting, and amenities. Manage towel flow and laundry cycles continuously throughout the shift. Maintain spotless common areas, bathrooms, and front‑of‑house. Restock suite supplies, cleaning carts, and retail displays proactively. Perform routine equipment and facility checks; resolve or escalate issues before they affect the guest experience. Your background Required 1–2 years of customer‑facing experience with measurable results in sales, hospitality, retail, beauty, healthcare, fitness, or wellness. Demonstrated ability to close: you can move a conversation from interest to decision naturally and confidently. Tech‑comfortable: POS, scheduling apps, basic CRM, or similar tools. Preferred Experience in wellness, fitness, med spa, beauty services, or hospitality. Prior membership or recurring‑revenue sales experience. Familiarity with Mindbody, Vagaro, or similar studio management software. What We Offer Performance incentives: bonuses, contests, and gift cards tied to studio goals, with commission opportunities to come. Training and ongoing development with the studio owner and management team. Complimentary beem® Light Sauna sessions while employed. Employee retail discount. Fitness casual dress code. Closed major holidays including New Year's Day, Independence Day, Thanksgiving, and Christmas. 401(k) plan. A small, kind team where the work you do actually matters to people's lives. #J-18808-Ljbffr Beem Light Sauna Pleasanton CA