Foreign Pharmacy Grad - International Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Job Purpose and Summary Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health – from advising on prescriptions to helping manage chronic and specialty conditions. As a Non‑US Accredited Foreign Graduate, you will be on the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. After successfully passing the FPGEE and TOEFL, you will be eligible to apply into this role to complete the required US Internship hours that build upon your Pharmacist education to develop your knowledge, skills, and abilities. You will complete a mixed‑modality learning plan, including a curated learning experience that will utilize your pharmacy knowledge. Non‑US Accredited Foreign Graduates are required to successfully complete their internship within 18 months and will be skilled in diverse patient care, practice management, leadership, and education, and will be prepared to complete and pass all required Pharmacist licensure exams and processes within 120 days of the completion of required US Internship hours. Core Responsibilities While working as a Non‑US Accredited Foreign Graduate, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective retail pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management (excluding final prescription verification) A key component of the role is keeping customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with heart – display empathy and compassion for patients, customers, caregivers, and colleagues. Support your pharmacy manager in motivating, inspiring, and developing their pharmacy support staff by balancing assignments that maximize strengths and decrease knowledge gaps. Identify critical business opportunities and implement solutions to drive growth and improve performance. Adapt to change and adjust plans to thrive in a dynamic community health care setting. Seek new ways to grow, collaborate with others, and deliver better outcomes. Align others around our purpose to bring heart to every moment of health care. Facilitate a team culture that promotes caring, energy, enthusiasm, and pride. Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors. Customer Service Greet each customer courteously and professionally in‑store and at the drive‑through window. Assist all pharmacy and front‑store customers with questions and concerns. Answer telephone calls with a warm, friendly greeting. Request additional help when needed and collaborate to maximize customer satisfaction. Remove obstacles to make customers’ experiences easier when possible. Process approved register transactions, including cash, check, and charge, and bag merchandise upon completion of sale. Engage with customers and create heartfelt, personalized moments during their visits. Regulatory Maintain customer/patient confidentiality according to HIPAA and company standards. Communicate with customers/patients while protecting confidential drug information. Comply with all federal and state laws, rules, and regulations. Comply with all CVS policy and standard operating procedures (SOPs) at all times. Meet requirements for state and federal licensure within an appropriate timeframe. Pharmacy Operations Adhere to CVS workflow and ensure standards are maintained at all times. Process prescriptions, including translation of SIG codes, product selection, counting and measuring drugs, capping, uncapping vials and bottles, and labeling all prescriptions. Resolve third‑party rejections and complete any manual claim forms. Perform all prescription pick‑up procedures in adherence to CVS policy and procedures. Access, input, and retrieve necessary information to/from the workstation. Maintain inventory in‑stock by following all inventory management policies and procedures, using appropriate reports for replenishment as needed. Assist with putting away drug orders (except Clls) as permitted by law. Deliver additional health care services as allowed by state regulation, individual certification, and directed by pharmacy leadership, including point‑of‑care and/or swab‑and‑send testing, immunization preparation and delivery, etc. Support supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance. Counseling under the direct supervision of a licensed pharmacist Offer to counsel and direct customers to a pharmacist if necessary. Field medical questions when appropriate. Communicate and interact with all health care professionals to provide optimal care. Solicit information on a customer’s medical history to give appropriate medical advice. Practice and develop duties performed by pharmacists according to law. Leadership Communicate with field management and corporate as needed. Participate in all required store operational meetings. Support maintaining a clean, organized, and professional pharmacy department according to CVS standards. Support scheduling activities based on the needs of the business and workflow model. Coordinate and implement the training and development of pharmacy support staff. Recognize others and celebrate success. Complete all required training programs. Education High School Diploma or General Equivalent Development (GED). Doctorate (PharmD) or equivalent pharmacist degree from a Non‑US accredited school of pharmacy. Other license(s): active Pharmacy Intern license in the state where the district is located. Preferred Education Eligibility to immunize. Work Experience Required: 0 to 3 years. Preferred: 3 to 5 years. Essential Qualifications and Functions Foreign graduate from a Non‑US accredited college or school of pharmacy prior to starting the training program. Pharmacist licensure in the state in which the position is based within 120 days of completion of US intern hours. Failure to complete required hours within 18 months or obtain licensure as prescribed will result in removal from the role. Strong communication and presentation skills. Skill Areas Results orientation Colleague engagement Active listening Customer and community engagement Consumer behavior Negotiation and conflict resolution Patient counseling Emotional intelligence Time management Digital literacy Ability To Maintain regular and predictable attendance, including nights and weekends. Complete any additional tasks as directed by supervisor or manager. Complete all required training and obtain required licensure within guidelines. Lift and exert up to 20 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly. Preferred Qualifications Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.). Once state regulations are met, non‑US accredited foreign graduates are expected to immunize as this is an essential pharmacist function. Pay Range The typical pay range for this role is $30.00 – $42.00 per hour. Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. EEO Statement CVS Health is an equal‑opportunity/affirmative action employer. Gender/Race/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact our Advice and Counsel Reasonable Accommodations team at View email address on click.appcast.io. #J-18808-Ljbffr CVS Health