General Service Technician

Job Description The General Service Technician role is full‑time or part‑time and an hourly position. The Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The Technician is expected to deliver exceptional 5 Star service by effectively communicating vehicle issues and proposed solutions while ensuring guest expectations for time commitments and quality are consistently met. Responsibilities Accurately perform basic vehicle services and repairs efficiently in accordance with Monro standards. Tire Services – wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – lubrications, oil changes, basic maintenance (bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process, identify, document and communicate additional needed services and repairs. Assist in inventory management: pulling tires and parts, unloading and stocking inventory. Assist with general store duties, maintaining cleanliness and guest readiness. Perform services in accordance with Monro’s safety standards (wheel torque, oil safety, compliance procedures). Test drive vehicles per Monro’s Road Test policy, using dedicated routes and observing local traffic and safety laws. Understand and adhere to company policies, governmental standards, environmental codes, ANSI/OSHA standards, and all safety procedures from training. Maintain technical knowledge and complete all required Monro University training courses and modules. Operate, utilize, and maintain all equipment safely according to Monro and manufacturer guidelines (lifts, welders, brake lathes, etc.). Perform other duties as assigned and required. Profile Summary Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions. Strong verbal and written communication skills with the ability to convey technical issues and write routine reports. Qualifications High school diploma or equivalent (preferred). Automotive training including basic car maintenance and repair or equivalent education and experience. Valid driver’s license and a satisfactory Motor Vehicle Report (MVR). Must own a basic set of tools or participate in Monro’s tool purchase program. Benefits Paid vacation and holidays for full‑time teammates. 401(k) eligibility immediately upon hire. Direct deposit. Employee discounts. Health, vision and dental for full‑time teammates. Employee Access Perks. Compensation The hourly range is $15.00–$17.00 per hour. This role is eligible for additional compensation and incentives based on experience level. Equal Employment Opportunity Monro Inc. is proud to be an Equal Employment Opportunity / affirmative action employer. It is our policy to consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr Monro, Inc.