Supervisor, Manheim Mobile Inspections, Miami, FL

All internal applicants will be considered; however, priority will be given to applicants with experience in auto auction operations. Job Overview The Manheim Mobile Inspections Supervisor reports to the Manager and is responsible for the effective leadership and supervision of a team of Mobile Inspectors in a specified geographic territory. The Supervisor’s primary focus is to ensure inspection quality and drive operational efficiency with a team of 10 to 15+ Mobile Inspectors while maintaining a culture of operational excellence and accountability. The Supervisor assists with operational matters concerning the mobile inspections, new car inspections, and floorplan audits in a designated area. The Supervisor will ensure that inspections and floorplan audits performed within the assigned territory meet quality, productivity and safety objectives. Key Responsibilities Manage the productivity and quality of a team of Mobile Inspectors, and closely partner with the Dispatch and Quality Assurance teams within Manheim Mobile Inspections. Ensure inspector adherence to established inspection processes, including the documentation of all required disclosures and photos within the inspection application. Monitor inspection quality through digital and in-person inspection audits, as well as arbitration reviews. Provide coaching and corrective actions / discipline as necessary. Build and maintain a strong working relationship with internal and external partners. Coordinate with the MMI Manager and boundary partners, including the Sales, Auction, and Remote Dealer Services teams, to ensure client expectations are met. Provide quality service and interact with automotive dealers and commercial clients to resolve issues and concerns. Recruit, hire, onboard, and provide ongoing support to employees. Provide or coordinate all skill-based and inspection-focused training for team members (Inspection app, eLearning, field training, etc.). Conduct vehicle inspections and floorplan audits as needed. Review work volumes and continuously monitor staffing levels. Review team performance against KPIs and LDM metrics; implement tactical plans with guidance from Mobile Inspections Manager. Coach, develop, and empower team members, and create a cohesive team environment. Procure, distribute, and track company equipment. Visibly demonstrate a commitment to safety by following all safety and health procedures. Model proper safety behaviors and monitor the team’s adherence to them. Conduct regular performance reviews for all direct reports in coordination with the Mobile Inspection Manager. Effectively lead team members by setting an example in behavior, championing Cox values, and ensuring that all employees are treated with respect. Enforce all company policies and procedures related to employee and customer conduct. Perform other duties as assigned. Required Experience & Specialized Knowledge and Skills High School Diploma/GED and 5+ years relevant experience in related field. One year’s experience in leading teams is preferred. Ability to work in a high performance, fast‑paced team environment. Experience with mobile inspections and/or floorplan audits preferred. Previous body shop, mechanical, or estimating experience preferred. Displays a general understanding of frame and body repairs and mechanical knowledge. Technical and computer proficiency with Microsoft Office suite, scheduling & routing software, and vehicle inspection applications. Demonstrated business acumen and analytical skills. Self‑motivated and can motivate others. Excellent organizational skills, customer‑focused, proactive, and team‑oriented. Effective communication (written and verbal) and interpersonal skills required. Ability to set priorities and solve problems. Ability to work with remote supervision, and to supervise remote employees. Vision abilities required include close, distance and depth perception. Physical requirements: ability to sit, stand or walk for prolonged periods; bend, stoop, squat or kneel; lift and hold at least 10 lbs at waist level; lift up to 30 lbs; exposure to moderate noise levels, fumes and odors; regular outside environmental conditions. Must have a valid driver’s license and a safe driving record. Travel within the region required. Requires physical and mental acuity to execute duties within required timeframes to meet business requirements. Compensation USD 61,100.00 - 91,700.00 per year. The base salary may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets #J-18808-Ljbffr Cox Automotive Inc.