Check in/out Technician

Job Title: Check in/out Technician
Location: Norcross, GA (Fully On-Site)
Shift: Monday to Friday, 1st Shift
Pay: $16/hr

Essential Job Duties & Responsibilities

• Receive incoming shipments, verify order accuracy, and inspect devices for shipping damage.

• Prepare outgoing shipments by repackaging, labeling, and organizing devices according to customer and order requirements.

• Ensure proper handling, storage, and tracking of devices to prevent damage and maintain inventory accuracy.

• Perform general warehouse duties, including organizing stock, maintaining inventory, and preparing devices for distribution.

• Document all received and shipped items and report discrepancies or damaged equipment to Project Leads.

• Test, charge, and replace device batteries as needed.

• Load, configure, and validate network settings based on customer specifications.

• Install and configure software and firmware, ensuring devices meet current versions and requirements.

• Troubleshoot minor technical issues and escalate more complex problems to technical support teams.

• Conduct quality control checks to ensure all devices meet required standards before shipment.

• Assist with device setup, including peripherals and accessories, as required.

• Support staging operations by completing assigned device configuration tasks as needed.

• Follow detailed staging instructions, workflows, and customer-specific build guides.

• Communicate any device, order, or system issues to Project Leads in a timely manner.

• Maintain a clean, safe, and organized work environment.

• Follow all safety protocols and standard operating procedures.

Qualifications & Requirements

• Previous experience in shipping/receiving, warehouse operations, or device preparation preferred.

• Experience in technology staging, production, or systems support is a plus.

• General knowledge of mobile devices and basic troubleshooting.

• Strong communication skills with the ability to follow technical work instructions.

• Highly detail-oriented with strong organizational and critical-thinking skills.

• Dependable, professional work ethic and ability to work in a fast-paced environment.