Software Asset Manager

GTN is currently hiring for a Software Asset Management (SAM) Analyst – ServiceNow* Location: Houston, TX Our client is seeking a detail-oriented SAM Analyst to support software-license reconciliation and maintain accurate records in ServiceNow . This is an early-career opportunity focused on hands‑on data management, vendor coordination, and audit support. Experience with ServiceNow SAM Pro is especially valuable. What You’ll Do Reconcile software entitlements against supplier records, contracts, invoices, and ServiceNow data. Investigate discrepancies, correct incomplete records, and document resolutions. Maintain application, entitlement, and contract information in ServiceNow. Import and normalize Excel data, map fields, and validate results. Access vendor portals to obtain license documentation, invoices, and proof of entitlement. Maintain audit evidence and improve recurring reconciliation processes. What You’ll Bring 2–5 years of relevant SAM, ITAM, software licensing, vendor management, or CMDB experience. Strong data reconciliation skills and attention to detail. Hands‑on ServiceNow experience or the ability to learn the platform quickly. Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, filters, and large datasets . Clear communication and the ability to organize recurring work across multiple vendors. Preferred: ServiceNow SAM Pro, software licensing knowledge, vendor portal experience, and exposure to software audits or internal controls. #J-18808-Ljbffr GTN Technical Staffing