Cashier Team Lead

This position is a part time position that will be required to work flexible shifts between the hours of 8:30am and 8:30pm Monday - Saturday.About Our CompanyBig Deal Outlet is a rapidly growing retail establishment with locations in Utah and Idaho. We focus on liquidating products that cannot be sold through regular retail channels. This includes, scratch and dent, overstock, customer returns, and salvage consumer products. We are always looking to grow our team with energetic self-motivated individuals who are interested in growing with us. We need team members with a positive attitude, a track record of honesty and integrity, and the ability to work quickly, and efficiently.Job DescriptionThe Cashier Team Lead is responsible for coordinating and supervising Cashier employees, opening and closing the store, receiving payments, and issuing receipts, as well as keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a leadership customer service position and good knowledge of how cash registers operate. Previous experience with employee work schedule coordination, customer sales/returns, and loss prevention is a plus.What You Will Do:Be the "go to" person for cashier inquires and mediating when necessaryProcess customer returns and exchanges in an efficient and courteous mannerHandle customer inquiries and complaints related to returns and exchangesMaintain accurate records of all returns and exchangesMonitor the sales floorConverse with customers and provide serviceMonitor the store for potential theft, including observing customers and reviewing security footageTrain other employees on theft prevention and returns processesOpening and closing the storeTrack and balance all cash and credit transactions within the respective cash registerInteract with customers to understand needs or answer any questionsReceive payments from customers and issue receiptsTrack and balance all cash and credit transactions within the respective cash registerInteract with customers to understand needs or answer any questionsCount moneyOperate cash registerUse computer to workAnswer customer questionsAll other duties as assignedRequirementsWhat You Will Bring:High school diploma or equivalent preferredBasic computer knowledge and math skillsAbility to work quickly and efficientlyProven history of honesty and integrityAble to work independently with little instructionDemonstrated commitment to achieving the organization's goals and objectivesAbility to perform multiple tasks effectively with a focus on timeliness and responsivenessDemonstrate high level of diplomacy, sound judgment, and discretion when dealing with customers and other department staffHigh degree of energy, self-motivation, and flexibilityProven ability to work collaboratively with othersExcellent communication and time management skillsExcellent attention to detail and outstanding organization skillsStrong work ethic with a professional, positive attitude.Reliable attendancePositive demeanor and professional appearanceWhat You Will Experience: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in a retail store environment. While performing the duties of this job, the employee is regularly required to:Stand or sit for long periods of timeUse a computer to enter dataCommunicate with stakeholders to understand needsPerform repetitive wrist, hand and/or finger movementFeel the attributes of objects, grasp, push, and reach with arms or hands.Move objects up to 10 lbs. (Must be able to frequently move/lift objects up to 25 lbs. in weight. May occasionally move/lift an object up to 50 lbs. in weight) #J-18808-Ljbffr