Parts Counterperson

Parts Counter Representative

Beaver Mitsubishi of St. Augustine is seeking knowledgeable and reliable Parts Counter Representatives to join our growing team! The ideal candidate will have previous experience in the automotive industry, a strong working knowledge of Reynolds & Reynolds, and a passion for delivering top-tier service both to internal technicians and external customers.

Key Responsibilities:

• Assist customers and technicians at the parts counter in a friendly, professional manner
• Accurately identify, locate, and order automotive parts for Mitsubishi vehicles and other makes
• Use Reynolds & Reynolds system for invoicing, inventory checks, and special orders
• Maintain proper inventory levels and perform regular stock checks
• Handle phone inquiries regarding parts availability, pricing, and orders
• Receive, stock, and organize incoming parts shipments
• Monitor back orders and keep customers and techs informed on status
• Maintain cleanliness and organization of the parts department
• Support the service team with fast and accurate parts delivery to shop bays
• Follow manufacturer warranty parts procedures and documentation
• Continuously learn and stay updated on Mitsubishi parts systems, catalogs, and recalls
• Ability to lift up to 50 lbs and be on your feet for most of the shift

Qualifications:

• 2+ years experience in an automotive dealership or aftermarket parts environment
• Strong proficiency with Reynolds & Reynolds (required)
• Mitsubishi experience or OEM-specific knowledge a plus
• Solid understanding of vehicle systems and parts terminology
• Excellent communication, organization, and customer service skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Must be dependable and punctual with a strong work ethic
• Valid driver's license with clean driving record

What we offer:

• Employee purchase and service discount
• Medical, Dental, Life, Disability insurance
• Flexible Spending Plan
• 401(k) retirement plan
• Paid Vacation
• Family-oriented and friendly work environment
• Tenured leadership and management team, with a focus on career development

What makes working here special?

The Beaver Culture:

We spend so much of our time with those we work with—our lives should be better for it. That's why we make it a core value to create a positive, supportive work-life experience. The Guest experience matters deeply, but so does the experience of our team. When we take care of each other, our work is more meaningful, our relationships are stronger, and our lives are better for it.

Continuous Growth:

Growth is also central to our culture. We provide continuous learning, advancement opportunities, and honest coaching to support your professional journey and personal success.

Team and Family:

Yes, we know how to have fun! From team celebrations to day-to-day laughter, we believe joy is part of doing great work. We're more than a team — we're a family built on trust, respect, and the shared drive to succeed together.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.