Patient Access Representative

Patient Access Representative (260221) Hutchinson, Kansas Salary: USD16 - USD18 per hour Job Overview We are seeking friendly, customer-focused Patient Access Representatives to join a hospital admissions team. In this role, you will help patients through the registration and admission process, verify insurance information, collect payments, and ensure all necessary documentation is completed accurately. This is a fast-paced healthcare environment where strong communication, compassion, and the ability to remain calm under pressure are essential. Healthcare experience is preferred but not required. Candidates with strong customer service skills who are comfortable working in a busy hospital setting are encouraged to apply. Key Responsibilities Register and admit patients by collecting demographic information, verifying insurance eligibility, obtaining required signatures, and completing admission paperwork. Ensure registration information is accurate and complies with applicable state and federal regulations. Identify patients with potential insurance or financial concerns and notify the appropriate financial counseling team. Distribute completed admission paperwork to the appropriate departments and staff in a timely manner. Collect patient copayments, coinsurance, deductibles, and other applicable payments. Process patient payments and complete daily deposits. Assist with patient transportation as needed. Provide professional, compassionate customer service to patients of all ages, from newborns to geriatric patients. Protect patient confidentiality and comply with HIPAA privacy and security requirements. Collaborate with clinical staff and other departments to support an efficient patient registration process. Required Qualifications At least 1 year of customer service experience in a fast-paced environment. Basic computer, clerical, and typing skills. Strong verbal and written communication skills. Ability to solve problems independently and exercise good judgment. Ability to remain calm, professional, and compassionate in stressful situations. Comfortable standing and walking for extended periods. Willingness to work 12-hour shifts, including weekends and holidays as assigned. Schedule and Shift Details Day shift: 7:00 AM–7:00 PM. Night shift: 7:00 PM–7:00 AM. Full-time and part-time opportunities available. Part-time schedule: 1–2 twelve‑hour shifts per week. Must be available to work weekends and holidays as assigned. Schedules are generally released approximately one month in advance. The Emergency Department operates 24 hours a day, 7 days a week, so scheduling flexibility is important. This position offers the opportunity to work directly with patients and healthcare professionals in a busy hospital environment. Emergency Department staff may encounter patients experiencing serious injuries, medical emergencies, and stressful situations. Patient Access Representatives must be comfortable working on their feet for extended periods, communicating with patients during difficult moments, and responding professionally to changing priorities. Patient transportation may also be required as needed. No lifting is required. Why Apply? Opportunity to gain valuable hospital and healthcare experience. Healthcare experience is preferred but not required. Work alongside a collaborative team supporting patient admissions and registration. Potential opportunity to transition into a permanent position after the contract. Make a meaningful difference by helping patients navigate the hospital admission process. #J-18808-Ljbffr