Grocery Clerk
The Kroger Co.
Responsibilities
Essential Job Functions:
· Grocery Clerk helps customers discover new items or products they inquire about.
· Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
· Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
· Recommend grocery items to customers to ensure they get the products they want and need.
· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
· Label, stock, and inventory department merchandise.
· Report product ordering/shipping discrepancies to the department manager.
· Stay current with present, future, seasonal and special ads.
· Adhere to all food safety regulations and guidelines.
· Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
· Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
· Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
· Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
· Notify management of customer or employee accidents.
· Ability to work cooperatively in high paced and sometimes stressful environment.
· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
· Ability to act with honesty and integrity regarding customer and business information.
· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
· Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
- Customer Service skills
- Retail experience
$16.9 - $20 per hour
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