Communications Officer

Job Details Job Location: E-911 - Brunswick, GA 31525 Salary Range: $43,000.00 per year Job Shift: Alternate. This is a full‑time position and receives all benefits afforded to regular employees. Summary This classification aims to receive/process requests for emergency/non‑emergency assistance and to dispatch emergency medical, law enforcement, fire, or other agency resources. Essential Job Functions Operates and/or monitors communications equipment, multi‑telephone lines, and computers associated with police, fire, E‑911, and emergency medical communications. Receives, screens, processes, and monitors emergency 911 calls and non‑emergency calls from the public and other police/public safety agencies by radio and telephone. Dispatches appropriate agency personnel to incident locations; determines nature of the emergency, location of the incident, number of units needed, and nearest available units; dispatches law enforcement units, ambulances, firefighters, wreckers, utility crews, animal control, coroner, or other agencies as appropriate. Maintains communications with all parties involved in emergency situations; monitors status/location of officers and emergency units. Operates national and state criminal information computer systems (NCIC/GCIC) to retrieve/update criminal information and motor vehicle/license records. Operates a computer to enter, retrieve, review or modify data. Communicates effectively and coherently over radio channels while initiating and responding to radio communications. Qualifications Minimum education, training, and experience: High school diploma or GED; supplemented by vocational/technical training in public safety dispatching and radio communications; supplemented by 5 months of previous experience and/or training involving public safety dispatching, radio communications, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid Emergency Medical Services Dispatcher and CPR/First Aid certifications. Must possess and maintain valid N.C.I.C. and G.C.I.C. Terminal Operator certification. Benefits Bi‑weekly payroll 12 hours of PTO per month 12 paid holidays Employee Assistance Program No‑cost Employee Health Clinic Health Care Plan, Life Insurance, and Long‑term Disability Deferred Compensation, Voluntary Benefits Retirement - Defined Contribution Plan #J-18808-Ljbffr